We want to let you know we’re here for you. Our Contact Centre and branches are open, and all our services are up and running like normal.
Your banking is important to you at the best of times, and we all know COVID-19 is not the best of times.
If you need assistance during the COVID-19 pandemic please call us on 132 888 to talk about how we can help you.
And to help free up our team to assist others you can always use our App or online banking.
If you’re not yet set up with our app or online banking then call us now and we’ll get you sorted.
If you need to visit a branch, we simply ask that you follow the same hygiene practices that everyone who is working hard to avoid Covid19 will now be familiar with.
And to help ensure everyone remains well rest assured our branches and offices all have additional daily cleaning.
Caring for each other
We care about people and the planet, and we know you do too.
Times like this make us all reflect on what’s important in life so let’s all take care of ourselves and others over the coming weeks and months as we address this pandemic together.
And a word of caution
Be aware that that there’s a heightened risk that fraudsters will see COVID-19 as an opportunity to steal funds from innocent people. So be on the lookout for a text message scam currently doing the rounds. It will have been sent from ‘GOV’ and includes a link to ‘get tested in your geographical area for COVID-19’.
This is a scam. Please delete this message immediately. If you’ve clicked the link, call us now on 132 888.
A moment to reflect
This beautiful time-lapse video was taken at our Conservation Reserve a few weeks ago. We hope you’ll enjoy it.
Throughout the COVID-19 pandemic, it’s going to be our priority to keep you informed of relevant information about your banking, so stay in touch and visit our website regularly.
If you or your business is directly affected by COVID-19, please complete this loan repayment pause form.