You'd probably be surprised to know that scammers aren't just lone rangers or random people. They actually often operate like businesses.
Here's some things to look out for.
- They're organised. Scammers rarely work alone. In fact, they even have team meetings.
- They'll ask lots of questions.
- They'll isolate you. This means they'll ask you 'not to tell anyone' so that you feel like you can't reach out to anyone to see if what you're doing is right.
- They will always create a sense of urgency like 'You're being hacked!' or 'People are coming to arrest you!' so that you feel like you need to sort it out ASAP.
- They will prey on the fear they created.
- They'll change their story quickly if something doesn't work. For example, if you don't have internet banking, they'll ask you for gift cards.
- They'll overwhelm you with lots of information and numbers to appear legitimate. They could use codes, reference numbers, complex-sounding language, fake screens on your computer or documents and items to download.
If you need to report a scam, report it directly to ScamWatch and call us on 132 888. Remember, there's no such thing as a silly question and it never hurts to double check you're doing the right thing.