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Bank Australia open to serve our customers: As an essential service our branches and contact centre remain open to serve our customers with their banking needs during the COVID-19 pandemic. Please use the 'find us' function to view your nearest branch's current operating hours. You can still get in touch with us by phone on 132 888 from 8:00am to 8:00pm, Monday to Friday and 9:00am to 2:00pm Saturday. It may take us longer to answer your call as more customers choose to call rather than come into a branch so thanks in advance for your patience and please take care of yourselves. View details


Make smart, simple and secure payments with your Bank Australia card and Google Pay.

Google Pay Logo

Google Pay is the fast, simple way to pay with Google

Android Pay has been renamed to Google Pay.

Download Google Pay and add your Bank Australia card to start making simple, secure purchases today.

Google Pay allows you to use NFC capable Android devices running Lollipop 5.0 and above to make payments. It brings together everything you need at checkout and keeps your payment info safe in your Google Account until you’re ready to pay.

How to install Google Pay

How to use Google Pay

Pay in person

Tap. Pay. Done. It’s that easy. You don’t even need to open the app – simply wake your device by tapping the home or power button to pay in person with a tap of your phone. You can use Google Pay wherever contactless payments are accepted. For transactions over $100 you will need to enter your PIN at the terminal.

Pay online

Speed through checkout online. With Google Pay, you can pay with a few quick clicks in apps and on the web. No need to enter your payment info. Simply select the Google Pay icon at the checkout.

Choice, Simplicity and Security

Google Pay offers a smart way to make fast purchases with any credit or debit card, across compatible Android devices that is both simple and secure.

Google Pay doesn’t send your actual credit or debit card number with your payment - so your card details stay safe.

You’ll know exactly when and where your transactions occur - making it easy to catch any suspicious activity. And if your phone is ever lost or stolen, you can instantly lock your device from anywhere, secure it with a new password, and wipe it clean of your personal information.

So whether you’re in-store or in-app – with Google Pay, a simple and secure checkout is always just a phone tap away!

Android, Google Pay, and the Google Logo are trademarks of Google LLC.

The fine print

Digital wallet terms of use for Bank Australia

When you use your card in the digital wallet our Electronic Access Facilities & ePayments Conditions of Use will apply to the transaction. A copy of these conditions of use are available on our website.

You must protect and keep confidential your customer number, phone lock, passwords, and all other information required for you to make purchases with your card using the digital wallet.

Always protect your password by using a unique number or pattern that is not obvious or can be easily guessed. Take precautions when using your digital wallet. Try to memorise your password or carefully disguise it. Never keep a record of your password with your device, on your device or computer, or tell anyone your password.

Our Conditions of Use require you to report these events to us immediately:

  • if your device has been lost or stolen
  • you believe your security credentials have been compromised
  • if you believe there are errors
  • if you suspect fraud associated with your digital wallet.

You may become liable for any unauthorised transactions if you unreasonably delay notifying us.

The digital wallet provider is responsible for the functioning of the digital wallet, not us.

When you load the card into digital wallet, there is a sharing of your personal information between us and the digital wallet provider and between you and the digital wallet provider.