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PLANNED OUTAGE on Saturday 24 July to Sunday 25 July: 21:00pm - 08:00am AEST. New customers who want to sign up online will be unable to. We're very sorry for any inconvenience caused. Call us on 132 888 'til 8:00pm AEST Friday and between 9am-2pm AEDT on Saturday if you have any questions or need a hand. View details

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How do I make a complaint?

If there’s an issue with how your credit information has been handled by Bank Australia, please contact us on 132 888 or send us a message via secure mail in internet banking.

How do I see the credit information Bank Australia has about me?

To get access to the credit information Bank Australia holds on you, call 132 888 or send us a message via secure mail in internet banking.