Skip to main content

Planned Outage: Sunday 19 September, 2.30am to 8.30am AEST. This outage will affect internet banking, the app, telephone banking, loan applications and new customers wanting to sign up. Call us on 132 888 for any questions, we're here 'til 8pm AEST Friday or between 9am and 2pm AEST Saturday. View details

×

How do I make a complaint?

If there’s an issue with how your credit information has been handled by Bank Australia, please contact us on 132 888 or send us a message via secure mail in internet banking.

How do I see the credit information Bank Australia has about me?

To get access to the credit information Bank Australia holds on you, call 132 888 or send us a message via secure mail in internet banking.