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Branch closure - Sydney, New South Wales only. Following the NSW Government’s announcement of stay-at-home restrictions, we've decided to temporarily close our Sydney CBD branch between Monday 28 June to Friday 27 August. We’ve made this decision to limit the potential risks to our customers and staff and to support the efforts to limit the spread of COVID-19 in the areas under stay-at-home restrictions. While the branch is closed, we’ll be able to help you over the phone on 132 888 Monday to Friday 8am-8pm and Saturday 9am – 2pm AEST. Thanks for your continued support during this difficult time. Please take care of yourself and others during this period. View details

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What if I find a mistake on my credit report?

If you think there’s a problem with your credit report, you can contact the company responsible for the error (or we can help you ask them to correct it), or you can get in touch with the credit reporting body that produced your report – they’ll investigate and let you know what they find.

If you find an issue with the credit information Bank Australia has about you, please contact us on 132 888 or send us a message using internet banking.