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PLANNED OUTAGE on Saturday 24 July to Sunday 25 July: 21:00pm - 08:00am AEST. New customers who want to sign up online will be unable to. We're very sorry for any inconvenience caused. Call us on 132 888 'til 8:00pm AEST Friday and between 9am-2pm AEDT on Saturday if you have any questions or need a hand. View details

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What should I do if I think my credit score has been affected by fraud?

If you’ve been the victim of fraud or identity theft, you can ask credit reporting agencies not to use the information they hold on you by getting in touch with them directly. The three main Australian reporting agencies are Equifax (formerly known as Veda), illion (formerly known as Dun & Bradstreet) and Experian.