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Branch closure - Sydney, New South Wales and Melbourne CBD, Victoria. Following the Government’s announcement of stay-at-home restrictions, we've decided to temporarily close our Sydney CBD branch and Melbourne CBD branch. We’ve made this decision to limit the potential risks to our customers and staff and to support the efforts to limit the spread of COVID-19 in the areas under stay-at-home restrictions. While the branches are closed, we’ll be able to help you over the phone on 132 888 Monday to Friday 8am-8pm and Saturday 9am – 2pm AEST. View details


What costs are involved in switching my home loan to Bank Australia?

Lenders are not allowed to charge an exit fee if your loan was taken out after 30 June 2011. If your loan was taken out earlier than 30 June 2011 a loan exit fee may apply

If you are on a fixed rate loan, you may need to pay a break fee.. More information about refinancing and fees can be found at

A small government fee will apply for administering a change to your land title.

At your first meeting with your Bank Australia lender they will do a cost-benefit analysis of you moving your home loan across to make sure it is in your best interests.