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Branch closure - Sydney, New South Wales only. Following the NSW Government’s announcement of stay-at-home restrictions, we've decided to temporarily close our Sydney CBD branch between Monday 28 June to Friday 27 August. We’ve made this decision to limit the potential risks to our customers and staff and to support the efforts to limit the spread of COVID-19 in the areas under stay-at-home restrictions. While the branch is closed, we’ll be able to help you over the phone on 132 888 Monday to Friday 8am-8pm and Saturday 9am – 2pm AEST. Thanks for your continued support during this difficult time. Please take care of yourself and others during this period. View details


What kind of documentation will I need to provide to move my home loan to Bank Australia?

Once you have booked a time to meet with a lender they will ask you to provide a few pieces of information to meet the conditions of the loan. This may include:

  • Verification of your identity with a Drivers Licence, Medicare Card or Passport
  • Details about your income (2 payslips or if self-employed, your tax returns from the last 2 years)
  • 3 months of home loan statements
  • Certificate of Insurance noting Bank Australia
  • Recent transaction account statement
  • Property details including address and estimate of value
  • Discharge authority form which allows us to deal with your existing bank