From 1 December 2020, you'll no longer be able to use your credit card to make transactions related to gambling or lotteries. We will be doing this by blocking transactions from merchants that are classified under the gambling merchant category code. More information.
We want to protect our customers from harm by ensuring you don’t use credit – which is a loan, so a form of debt – to gamble. This means that any gambling purchases using a Bank Australia Visa Credit Card will be blocked. This includes, but is not limited to, pokies, online gambling, casinos, government lotteries, and horse and dog racing.Not authorising gambling on credit cards is an extension of our Responsible Banking Policy, which outlines that we don’t lend money to the gambling industry or organisations that generate direct revenue from gambling.
Customers can still use a Visa Debit Card linked to a transaction account for these transactions. The difference is this is your money, rather than loaned money as with a credit card.
If you’re worried about your gambling, or someone else’s, and you’d like to speak to an independent person, please call the Gambling Help Line on 1800 858 858 or visit https://www.gamblinghelponline.org.au for information and support.