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PLANNED OUTAGE on Saturday 24 July to Sunday 25 July: 21:00pm - 08:00am AEST. New customers who want to sign up online will be unable to. We're very sorry for any inconvenience caused. Call us on 132 888 'til 8:00pm AEST Friday and between 9am-2pm AEDT on Saturday if you have any questions or need a hand. View details


Can I use my Credit Card for gambling?

We want to protect our customers from harm by ensuring you don’t use credit – which is a loan, so a form of debt – to gamble. This means that any gambling purchases using a Bank Australia Visa Credit Card will be blocked. This includes, but is not limited to, pokies, online gambling, casinos, government lotteries, and horse and dog racing.Not authorising gambling on credit cards is an extension of our Responsible Banking Policy, which outlines that we don’t lend money to the gambling industry or organisations that generate direct revenue from gambling.

Customers can still use a Visa Debit Card linked to a transaction account for these transactions. The difference is this is your money, rather than loaned money as with a credit card.

If you’re worried about your gambling, or someone else’s, and you’d like to speak to an independent person, please call the Gambling Help Line on 1800 858 858 or visit for information and support.