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Update to banking services: Bank Australia will discontinue cheque services and self-service phone banking from 28 March 2024. Read more

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2023-12-22 2:05 pm
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Public holiday alert. Our branches and our contact centre will be closed from Friday 29th March 2024 to Monday 1st April 2024, reopening Tuesday 2nd April 2024. Learn more

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2023-06-23 12:09 pm

Credit card support

From understanding interest to managing your card and account.

Frequently asked

Credit history
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Your credit history and why it matters for loan and credit card applications.

How to identify a real card transaction
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Can’t figure out something in your transaction history? These tips will help you think back and find clarity before disputing the amount.

Hardship support
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If you’re a Bank Australia customer experiencing financial difficulty, we can help you figure out what to do.

Need help?

Have a complaint or compliment? Please let us know.

Above: Meneka, Common Good store, Bank Australia customer

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