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Branch closure - Sydney, New South Wales and Melbourne CBD, Victoria. Following the Government’s announcement of stay-at-home restrictions, we've decided to temporarily close our Sydney CBD branch and Melbourne CBD branch. We’ve made this decision to limit the potential risks to our customers and staff and to support the efforts to limit the spread of COVID-19 in the areas under stay-at-home restrictions. While the branches are closed, we’ll be able to help you over the phone on 132 888 Monday to Friday 8am-8pm and Saturday 9am – 2pm AEST. View details

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You'd like to dispute an ATM direct charge?

Some ATMs charge a fee for you to withdraw your money. The machine will tell you what that fee will be and ask if you wish to continue before you proceed with the withdrawal. If you have a dispute after a charge has gone ahead, you will need to contact the owner of the ATM, which are found on the ATM.