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Planned Outage: Sunday 19 September, 2.30am to 8.30am AEST. This outage will affect internet banking, the app, telephone banking, loan applications and new customers wanting to sign up. Call us on 132 888 for any questions, we're here 'til 8pm AEST Friday or between 9am and 2pm AEST Saturday. View details

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You'd like to dispute an ATM direct charge?

Some ATMs charge a fee for you to withdraw your money. The machine will tell you what that fee will be and ask if you wish to continue before you proceed with the withdrawal. If you have a dispute after a charge has gone ahead, you will need to contact the owner of the ATM, which are found on the ATM.