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Planned Outage: Sunday 19 September, 2.30am to 8.30am AEST. This outage will affect internet banking, the app, telephone banking, loan applications and new customers wanting to sign up. Call us on 132 888 for any questions, we're here 'til 8pm AEST Friday or between 9am and 2pm AEST Saturday. View details


I forgot to order a new card after reporting it lost/stolen, what do I do?

If it’s still within 30-days of when you cancelled your card, you will have an option via the App or Internet Banking to order a new card. When you do this, you will immediately receive a digital version of your new card.

To get started straight away, you can add your new digital card to Apple Pay, Samsung Pay or Google Pay.