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PLANNED OUTAGE on Saturday 24 July to Sunday 25 July: 21:00pm - 08:00am AEST. New customers who want to sign up online will be unable to. We're very sorry for any inconvenience caused. Call us on 132 888 'til 8:00pm AEST Friday and between 9am-2pm AEDT on Saturday if you have any questions or need a hand. View details

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How does Visa Secure work?

As a Visa cardholder you’re automatically enrolled with Visa Secure.

When you make an online purchase that we think is high risk, you will be prompted to enter a one-time password that is sent your mobile phone number that you have provided to Bank Australia. This is so we can be sure your card isn’t being used without your permission. You will have three opportunities to enter this password. You should ensure that your mobile phone number (and all contact details) are correct so that you do not encounter any difficulties.