Skip to main content

Branch closure - Sydney, New South Wales and Melbourne CBD, Victoria. Following the Government’s announcement of stay-at-home restrictions, we've decided to temporarily close our Sydney CBD branch and Melbourne CBD branch. We’ve made this decision to limit the potential risks to our customers and staff and to support the efforts to limit the spread of COVID-19 in the areas under stay-at-home restrictions. While the branches are closed, we’ll be able to help you over the phone on 132 888 Monday to Friday 8am-8pm and Saturday 9am – 2pm AEST. View details

×

How do you generate an SMS on demand message?

  1. Open a new SMS text message
  2. Enter the short command code (as the text message) for the SMS you require (see list)
  3. Send the SMS text message to 0428 862 909.
Short command Alternative 1 Alternative 2 Information required
B(n) BAL Balance Balance request, starting from first or nth account
T(n) TX(n) Trans(n) Transaction history, starting from first or nth account
TXC(n) Txc(n)   Transaction history, (credits only), starting from first or nth account
TXD(n) Txd(n)   Transaction history, (debits only), starting from first or nth account
I(n) (YTD) Interest Interest earned/paid request, starting from first of nth account
C     Call me. Sends an email to Bank Australia to call customer during office hours

Note:

(n) = the number of the account you want information about based on where the account sits on your account balances page (so, if you want the balance of your third listed account, you would send an SMS containing the text B3)

B = a balance for all accounts

B3 = a balance for all accounts starting from the third account

TXC2 = a credit only transaction history starting from the second account

I3 = interest earned/paid starting from the third account