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Branch closure - Sydney, New South Wales and Melbourne CBD, Victoria. Following the Government’s announcement of stay-at-home restrictions, we've decided to temporarily close our Sydney CBD branch and Melbourne CBD branch. We’ve made this decision to limit the potential risks to our customers and staff and to support the efforts to limit the spread of COVID-19 in the areas under stay-at-home restrictions. While the branches are closed, we’ll be able to help you over the phone on 132 888 Monday to Friday 8am-8pm and Saturday 9am – 2pm AEST. View details

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How do you complete a loan redraw?

To redraw to your own account, from the main menu select the “Transfer/Pay” then “Transfer”. The first account is the “From” account – select the home loan. It will then show the balance and the amount available to redraw. Select the account to transfer to, the amount and a reference if required.

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