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Branch closure - Sydney, New South Wales and Melbourne CBD, Victoria. Following the Government’s announcement of stay-at-home restrictions, we've decided to temporarily close our Sydney CBD branch and Melbourne CBD branch. We’ve made this decision to limit the potential risks to our customers and staff and to support the efforts to limit the spread of COVID-19 in the areas under stay-at-home restrictions. While the branches are closed, we’ll be able to help you over the phone on 132 888 Monday to Friday 8am-8pm and Saturday 9am – 2pm AEST. View details

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Do card controls work the same on every Bank Australia access card?

No, rediCARDs will not have all card control features available.

Customers with rediCARDs will only have access to:

  • Temporary lock
  • ATM withdrawals – Domestic & International
  • In-store transactions – Domestic & International.

Note: rediCARD customers will be upgraded to a Visa Debit Card upon renewal or earlier upon their request.