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Branch closure - Sydney, New South Wales and Melbourne CBD, Victoria. Following the Government’s announcement of stay-at-home restrictions, we've decided to temporarily close our Sydney CBD branch and Melbourne CBD branch. We’ve made this decision to limit the potential risks to our customers and staff and to support the efforts to limit the spread of COVID-19 in the areas under stay-at-home restrictions. While the branches are closed, we’ll be able to help you over the phone on 132 888 Monday to Friday 8am-8pm and Saturday 9am – 2pm AEST. View details


What does the Card Control "In-store transactions" include?

Disabling in-store transactions on your card will block transactions made where the card is physically presented at a merchant terminal at the time of processing the transaction.

Note: this is where you swipe or insert your card when making a purchase. This will also decline payWave transactions.

This will not affect:

  • digital wallet transactions
  • online transactions
  • payWave transactions made with a rediCARD.