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PLANNED OUTAGE on Saturday 24 July to Sunday 25 July: 21:00pm - 08:00am AEST. New customers who want to sign up online will be unable to. We're very sorry for any inconvenience caused. Call us on 132 888 'til 8:00pm AEST Friday and between 9am-2pm AEDT on Saturday if you have any questions or need a hand. View details

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Why can't I complete a cash transfer at an ATM?

You may have disabled the Card Control "ATM withdrawals". To enable "ATM withdrawals", please visit Card Controls, which can be found within the Card Management section in our App or Internet Banking.

If you have ATM withdrawals enabled, please contact a branch, email us at [email protected] or call us on 132 888 (8am-8pm AESDT Monday to Friday) and we'll be able to help.