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PLANNED OUTAGE on Saturday 24 July to Sunday 25 July: 21:00pm - 08:00am AEST. New customers who want to sign up online will be unable to. We're very sorry for any inconvenience caused. Call us on 132 888 'til 8:00pm AEST Friday and between 9am-2pm AEDT on Saturday if you have any questions or need a hand. View details


Why does my digital wallet still work while my card is locked?

Unless you manually disable the Card Control "Digital Wallets", they will remain active even when you apply a Temporary Card Lock.

This is to allow people who have misplaced their card continued access to their money via Apple Pay, Google Pay, Samsung Pay, Fitbit Pay and Garmin Pay, while minimising the risk of your misplaced physical card being used without your permission.