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PLANNED OUTAGE on Saturday 24 July to Sunday 25 July: 21:00pm - 08:00am AEST. New customers who want to sign up online will be unable to. We're very sorry for any inconvenience caused. Call us on 132 888 'til 8:00pm AEST Friday and between 9am-2pm AEDT on Saturday if you have any questions or need a hand. View details

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Who do you call if you have a problem?

Contact your mobile service phone provider if you have a:

  • problem with your mobile phone
  • technical query about your handset
  • question about your data costs or your mobile phone bill.

Contact us on 132 888, 8.00 am to 8.00 pm EDT, weekdays if you have a:

  • question about your accounts
  • question about smartphone or internet banking.