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Planned Outage: Sunday 19 September, 2.30am to 8.30am AEST. This outage will affect internet banking, the app, telephone banking, loan applications and new customers wanting to sign up. Call us on 132 888 for any questions, we're here 'til 8pm AEST Friday or between 9am and 2pm AEST Saturday. View details

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Who made this decision?

This decision was approved by the Board. This is not a decision that has been rushed or been taken lightly because we expect this will be the final time our bank changes its name.

We talked to customers as part of an 18 month-long process of considering whether bankmecu was the right name for the bank in the future.  As this is a change to our trading name rather than the company name, it did not require a change to the bank’s constitution which would need a customer vote.