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Branch closure - Sydney, New South Wales and Melbourne CBD, Victoria. Following the Government’s announcement of stay-at-home restrictions, we've decided to temporarily close our Sydney CBD branch and Melbourne CBD branch. We’ve made this decision to limit the potential risks to our customers and staff and to support the efforts to limit the spread of COVID-19 in the areas under stay-at-home restrictions. While the branches are closed, we’ll be able to help you over the phone on 132 888 Monday to Friday 8am-8pm and Saturday 9am – 2pm AEST. View details

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Who made this decision?

This decision was approved by the Board. This is not a decision that has been rushed or been taken lightly because we expect this will be the final time our bank changes its name.

We talked to customers as part of an 18 month-long process of considering whether bankmecu was the right name for the bank in the future.  As this is a change to our trading name rather than the company name, it did not require a change to the bank’s constitution which would need a customer vote.