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PLANNED OUTAGE on Saturday 24 July to Sunday 25 July: 21:00pm - 08:00am AEST. New customers who want to sign up online will be unable to. We're very sorry for any inconvenience caused. Call us on 132 888 'til 8:00pm AEST Friday and between 9am-2pm AEDT on Saturday if you have any questions or need a hand. View details

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Is my PayID information safe?

Yes – the same high level of security that protects your existing bank account payments will also protect your PayID information. We will never ask you to provide personal information via emails or text messages, so please be wary of any requests that appear to be doing this. You should only provide information required to create a PayID via internet or mobile banking or in branch if using an ABN/ACN to create a PayID. Once registered, your PayID information will be stored in a secure encrypted data repository.