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PLANNED OUTAGE on Saturday 24 July to Sunday 25 July: 21:00pm - 08:00am AEST. New customers who want to sign up online will be unable to. We're very sorry for any inconvenience caused. Call us on 132 888 'til 8:00pm AEST Friday and between 9am-2pm AEDT on Saturday if you have any questions or need a hand. View details


I have changed the security on my property - do I need to let you know?

You must tell Allianz as soon as reasonably possible if, during the period of insurance you remove or stop using any security devices that were specifically required by us. If you don’t provide this information as soon as reasonably possible, Allianz may refuse or reduce a claim under the policy to the extent we are prejudiced by the delay or the non-disclosure. 

You can also contact Allianz if you want to vary your policy during the period of insurance for any other reason, for example to increase your sums insured or to take out additional cover options that may be available.

When Allianz receive this information, Allianz may:

  • Propose changes to the terms and conditions of your policy
  • Charge you a higher premium
  • Cancel your policy if there is a change and we can’t reach an agreement with you on altered terms and conditions or premium; or we are no longer prepared to insure you because they has been a material change to the risk.
  • decide not to offer to renew your policy.