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PLANNED OUTAGE on Saturday 24 July to Sunday 25 July: 21:00pm - 08:00am AEST. New customers who want to sign up online will be unable to. We're very sorry for any inconvenience caused. Call us on 132 888 'til 8:00pm AEST Friday and between 9am-2pm AEDT on Saturday if you have any questions or need a hand. View details

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What is responsible banking?

Customer owned responsible banking is how we do business.

And Bank Australia is in business to create mutual prosperity - for our customers, the communities they live in and the planet we all live on.

We go about creating mutual prosperity by:

  • Being true to our customer owned model - this allows us to put profits back into providing competitive rates and fees and to always act in the long term best interests of our customers
  • Investing up to 4% of our profits through the Bank Australia Impact Fund- this allows us to support projects that have meaningful positive impacts
  • Staying carbon neutral and contributing to a healthier planet through investments such as the Bank Australia Conservation Reserve
  • Creating and keeping jobs in Australia, like our call centre and lending centre which are based in regional Victoria.