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Bank Australia open to serve our customers: As an essential service under the shutdowns announced Sunday evening by the Victorian and New South Wales governments, our branches and contact centres will remain open to serve our customers with their banking needs over the coming days and weeks. You can still get in touch with us by phone on 132 888 from 8am to 8pm, Monday to Friday. It may take us longer to answer your call as more customers choose to call rather than come into a branch so thanks in advance for your patience and please take care of yourselves. View details



Bank Australia App

Don't have the Bank Australia app? Download it now.



Everyday banking
  • Set up and manage Round UP - have your card purchases round up to the nearest dollar, with the additional amount transferred to your savings, credit card or offset account
  • View how much money you have, how much you owe, and your net position across all accounts
  • Use 3D touch to access shortcuts to transfer, pay someone, manage cards or view accounts
  • View quick balance without logging into the app, or add a quick balance widget to your phone. Once setup, you can ask Siri for an account balance update
  • Securely login with your fingerprint or 4-digit passcode
  • Travel notifications – let us know when you’re heading overseas so we can keep an eye out for when something’s not right
  • View and manage eStatements
  • Provide your Tax File Number or Foreign Tax Residency information
  • View product information and calculators within the app
  • Set up account alerts for payments or balance thresholds
  • Locate and get directions to your nearest branch
  • Customise the length of time before you’re auto-logged out of the app
  • View your session history
  • Add your card to Apple, Google or Samsung Pay
  • Card Controls – choose what card transactions are enabled, such as payWave or online purchases, and whether they can occur in Australia or overseas
  • Immediately lock and unlock your card anytime to protect it
  • Choose or change your PIN number
  • Cancel your card by reporting it lost or stolen
  • Cancel your credit card account or reduce your credit card limit
  • Set card alerts by transaction type and whether they reach a set threshold
  • Report a lost or stolen card, activate a card or change your card’s PIN

The fine print

Smartphone banking is not a stand-alone product. It is a special and additional feature of internet banking. Our internet banking terms and conditions also apply to smartphone banking and can be accessed at our web site under "disclosures" as part of our general terms and conditions.

The first use of these services by you or any person authorised by you will be deemed acceptance of these terms and conditions.

These terms and conditions operate in conjunction with any terms and conditions which apply to any accounts nominated by you to be accessed by use of this service.

In providing you with this service, Bank Australia warrants that it will comply with the ePayments Code and the Mutual Banking Code of Practice.

Not all mobile devices may be capable of accessing and using smartphone banking. You are responsible for using, having or obtaining a compatible mobile device in connection with any use of the service.

Tap & Pay allows you to use your compatible Android smartphone phone to make Visa PayWave purchases up to $100 or other limit as set by the merchant. Tap & Pay is available for compatible NFC enabled phones running Android 4.0 or above. 

We do not charge a licence fee for the smartphone banking application, however you may incur data charges from your mobile network provider for downloading the application onto your mobile service. Check with your relevant service provider for more details.

To enjoy smartphone banking you must download our iPhone Application to an iPad or iPhone or our Android Application to an Android device. iPhone and iPad are trademarks of Apple Inc. registered in the U.S. and other countries. Android is a trademark of Google Inc.



Bank Australia cares about your privacy. It is important to us that you know how we collect, use, and disclose your personal information.

Our privacy policy includes information about what we do with your personal information. It also tells you what you can do if you have a problem with how we look after your information.