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2026-07-02 2:50 pm

Meet your team

Meet the team working alongside our broker partners to support you and your clients.

Meet Matthew Wood

National Manager - Partnerships

Matt leads our broker channel, building strong partnerships and supporting brokers to deliver consistently great experiences for their customers. He brings deep experience in mortgage distribution and a genuine passion for customer-owned banking and working for an organisation that supports people and the planet.

M: 0413 996 702

E: Matthew.Wood@bankaust.com.au

Matthew Wood, National Manager - Partnerships

Regional Managers

Our Regional Managers support a team of Broker Relationship Managers who build trusted relationships with brokers in their areas.

John Leveque

Regional Manager, VIC/TAS

M: 0451 633 477

E: John.Leveque@bankaust.com.au

Fernando Lemos

Regional Manager, QLD/WA/SA/NT

M: 0421 088 048

E: Fernando.Lemos@bankaust.com.au

Paul Fitzgerald

Regional Manager - NSW/ACT

M: 0429 981 615

E: Paul.Fitzgerald@bankaust.com.au

Broker Relationship Managers

Select your state/territory
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Amber Foster

Broker Relationship Manager, QLD
Queensland

Brad Driffill

Broker Relationship Manager, WA
Western Australia

Carissa Mellon

Broker Relationship Manager, VIC
Victoria

Dom Broudou

Broker Relationship Manager, SA/WA
South Australia
Western Australia

Elaine Knubley

Broker Relationship Manager, SA
South Australia

Glenn Kazich

Broker Relationship Manager, QLD/NT
Queensland
Northern Territory

Herry Tjandrasusilo

Broker Relationship Manager, NSW
New South Wales

Joshua Schubert

Broker Relationship Manager, QLD
Queensland

Kris Hayde

Broker Relationship Manager, VIC/TAS
Victoria
Tasmania

Lisa Royans

Broker Relationship Manager, NSW
New South Wales

Marsh Fernando

Broker Relationship Manager, VIC/TAS
Victoria
Tasmania

Pietro Tantillo

Broker Relationship Manager, NSW
New South Wales

Robbie Basha

Broker Relationship Manager, NSW
New South Wales

Ross Cacozza

Broker Relationship Manager, NSW
New South Wales

Sam Briggs

Broker Relationship Manager, NSW/ACT
New South Wales
Australian Capital Territory

Steven Hutchinson

Broker Relationship Manager, VIC
Victoria

Susie Jalloh

Broker Relationship Manager, VIC/TAS
Victoria
Tasmania

Broker support hotline

Monday to Friday 9:00am-5:00pm (AEST/AEDT)

M: 03 9854 4818

E: brokersupport@bankaust.com.au

Broker email archive

Catch up on past emails and letters we've sent out to brokers.

Forms and resources

All of our forms and downloads for brokers, properties and your clients.

Calculators and tools

Calculators and tools to assist with lending, property and client scenarios.

See our SLAs

View the current processing times for applications and documents.