Alert: Contact Centre wait times - 10:00am AEDT Monday 24 November 2025. Our contact centre is currently experiencing longer than usual wait times due to high call volumes. We're sorry for any inconvenience and appreciate your patience as we work to assist everyone as quickly as possible.. Learn more.

2025-06-03 9:39 am

6 November 2025 – Targeted SMS and calls impersonation of Bank Australia . We’ve received reports of scam calls accompanied with SMS messages targeting Bank Australia customers. These messages and calls are not from Bank Australia. Learn more

2022-11-07 12:47 pm

Meet your team

Contact us to answer questions or help you get started.

Matthew Wood

National Manager - Partnerships

M: 0412 345 678

E: matthew.wood@bankaust.com.au

John Leveque

Regional Manager, VIC/TAS/SA/WA

M: 0451 633 477

E: John.Leveque@bankaust.com.au

Fernando Lemos

Regional Manager, QLD/NSW/ACT/NT

M: 0421 088 048

E: Fernando.Lemos@bankaust.com.au

Joshua Schubert

Relationship Manager, QLD

M: 0467 786 932

E: Josh.Schubert@bankaust.com.au

Susie Jalloh

Relationship Manager, VIC/TAS

M: 0430 539 035

E: Susie.Jalloh@bankaust.com.au

Ross Cacozza

Relationship Manager, NSW

M: 0408 997 988

E: Ross.Cacozza@bankaust.com.au

Herry Tjandrasusilo

Relationship Manager, NSW

M: 0418 840 637

E: Herry.Tjandrasusilo@bankaust.com.au

Carissa Mellon

Relationship Manager, VIC

M: 0488 083 262

E: Carissa.Mellon@bankaust.com.au

Steven Hutchinson

Relationship Manager, VIC

M: 0404 286 885

E: Steven.Hutchinson@bankaust.com.au

Sam Briggs

Relationship Manager, NSW/ACT

M: 0417 771 346

E: Samuel.Briggs@bankaust.com.au

Elaine Knubley

Relationship Manager, SA

M: 0451 664 329

E: Elaine.Knubley@bankaust.com.au

Amber Foster

Relationship Manager, QLD

M: 0493 402 124

E: Amber.Foster@bankaust.com.au

Brad Driffill

Relationship Manager, WA

M: 0430 322 017

E: Brad.Driffill@bankaust.com.au

Broker Support Hotline

Monday to Friday 9:00am-5:00pm (AEST/AEDT)

M: 03 9854 4818

E: brokersupport@bankaust.com.au

Broker email archive

Catch up on past emails and letters we've sent out to brokers.

Forms & resources

All of our forms and downloads for brokers, properties and your clients.

Calculators and tools

Calculators and tools to assist with lending, property and client scenarios.

Contact us to answer questions or help you get started.