When you take out a new product with Bank Australia, you will receive a disclosure document with all the fine print. We encourage you to familiarise yourself with the terms and conditions and your rights and obligations that come along with using our products and services.
If you have any questions or something is unclear please give us a call on 132 888.
NOTE: To download these documents in Acrobat Reader format, click on the links below. If you do not have the free Acrobat Reader program required to open PDF files, click to the Acrobat website to download the Acrobat Reader program.
Product terms and conditions
When you open a new account with us, please read the below documents to familiarise yourself with the terms and conditions and your rights and obligations that come along with using our products and services.
Product fees and rates
Codes of Practice
Bank Australia subscribes to the following Codes of Practice:
Privacy and Credit Reporting Policy
Bank Australia is committed to complying with the provisions relating to privacy and to the collection, use, disclosure, and storage of your information.
In 2015, Bank Australia adopted its new trading name so the earlier reports use our previous name (bankmecu).
RMBS securitisation disclosure
Payment services availability
In accordance with the requirements of the Workplace Gender Equality Act 2012 (Act), Bank Australia lodged its annual public report with the Workplace Gender Equality Agency (Agency). View the workplace profile.
Modern Slavery Statement
Our 2021 Modern Slavery Statement has been prepared to meet our reporting requirements under the Australian Modern Slavery Act 2018 (Cth). This Statement demonstrates our zero-tolerance approach towards modern slavery as well as representing our values, our brand and our ethos as an economically, environmentally and socially responsible bank. View our 2021 Modern Slavery Statement.
You can also view our 2020 Modern Slavery Statement here.
Target market determinations
A Target Market Determination (TMD) is a document which describes who a product is intended to be appropriate for based on a consumer’s needs, financial situation and objectives (target market).
See our Target Market Determinations