When you take out a new product with Bank Australia, you will receive a disclosure document with all the fine print. We encourage you to familiarise yourself with the terms and conditions and your rights and obligations that come along with using our products and services.
If you have any questions or something is unclear please give us a call on 132 888.
NOTE: To download these documents in Acrobat Reader format, click on the links below. If you do not have the free Acrobat Reader program required to open PDF files, click to the Acrobat website to download the Acrobat Reader program.
Conditions should be read in conjunction with the all the savings and loans schedules provided in the table below, in addition to the Privacy Policy.
Product terms and conditions
When you open a new account with us, please read the below documents to familiarise yourself with the terms and conditions and your rights and obligations that come along with using our products and services.
Account & access facility conditions of use
Fees, charges & transaction limits
Summary of accounts & availability of access facilities
Privacy and Credit Reporting Policy
Other Product terms and conditions
Loan repayment pause terms & conditions
Direct debit request service agreement
Switching mortgages terms & conditions
Product fees and rates
Fees, charges & transaction limits
Residential loans accounts table
Privacy and Credit Reporting Policy
Bank Australia is committed to complying with the provisions relating to privacy and to the collection, use, disclosure, and storage of your information.
Privacy and Credit Reporting Policy
Target market determinations
A Target Market Determination (TMD) is a document which describes who a product is intended to be appropriate for based on a consumer’s needs, financial situation and objectives (target market).
See our Target Market Determinations
Payment services availability
Payment services availability Sep 2023
Payment services availability Jun 2023
Payment services availability Mar 2023
Payment services availability Dec 2022
Payment services availability Sep 2022
Payment services availability Jun 2022
Payment services availability Mar 2022
Payment services availability Dec 2021
Payment services availability Sep 2021
Codes
Bank Australia subscribes to the following Codes of Practice:
Customer Owned Banking Association (COBA)
Australian Banking Association (ABA)
For more information about our subscription to these codes, please see Banking codes of practice.
