Alert

24 May 2022 - Update on contact centre wait times: Recently our customers have been experiencing unusually (and unacceptably) long waiting times when calling our contact centre. We apologise for this inconvenience and are taking important steps to improve. Read more here.

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2022-04-28 10:05 am
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Joining Bank Australia

It’s great to see you here. Follow the links below to get started with the clean money bank.

Before you start

To open a Bank Australia account, you will need 2 forms of ID – choose from your Australian driver’s licence, Australian passport or Medicare card.

You will also need to be 18 years or older, an Australian resident and not a foreign tax resident.

Credit cards, personal loans and car loans

Customers can apply through internet banking – log in, select ‘Apply’ and follow the prompts.

New to us?

We’ve temporarily closed applications for new customers due to high demand. We’ll post an update once we open the doors again.


Business accounts

Different business entities have different paperwork requirements when applying for a Bank Australia account. Go to business account support to get the information you need.

Business account support