24 May 2022 - Update on contact centre wait times: Recently our customers have been experiencing unusually (and unacceptably) long waiting times when calling our contact centre. We apologise for this inconvenience and are taking important steps to improve. Read more here.
We’re here for you whenever you have questions. And remember, your feedback is welcome.
132 888 – Australia-wide
+61 3 9854 4666 – Outside Australia
Monday to Friday 8:00am-8:00pm
Saturday 9:00am-2:00pm AEST/AEDT
If you’re deaf or find it hard to hear or speak on the phone, you can contact us through the National Relay Service.
Simply become a registered user of the service, then dial 133 677 and ask for 132 888.
Alternatively:
Customers, the fastest way to reach us is in internet banking.
Not a customer or can't log in?
Message us right here or call us
Find your nearest branch and opening hours.
Bank Australia Private Bag 12, Kew VIC 3101 Australia
Media enquiries
For any media enquiries, please contact us at CorporateAffairs@bankaust.com.au