24 May 2022 - Update on contact centre wait times: Recently our customers have been experiencing unusually (and unacceptably) long waiting times when calling our contact centre. We apologise for this inconvenience and are taking important steps to improve. Read more here.
We’re here for you whenever you have questions. And remember, your feedback is welcome.
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132 888 – Australia-wide
+61 3 9854 4666 – Outside Australia
Monday to Friday 8:00am-8:00pm
Saturday 9:00am-2:00pm AEST/AEDT
If you’re deaf or find it hard to hear or speak on the phone, you can contact us through the National Relay Service.
Simply become a registered user of the service, then dial 133 677 and ask for 132 888.
Alternatively:
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Find your nearest branch and opening hours.
Bank Australia Private Bag 12, Kew VIC 3101 Australia
At Bank Australia we respectfully acknowledge the Traditional Custodians of all the lands on which we work and pay our respects to the elders past present and emerging. Our head office is located on the land of the Wurundjeri people of the Kulin nation. We recognise their continued connection to the land, waters and culture and we acknowledge their sovereignty has never been ceded. We acknowledge the constant resistance and resilience of First Nations people in their fight for self-determination.
We support the Uluru Statement from the Heart to achieve justice, recognition and respect for First Nations people and a referendum to enshrine a First Nations Voice in the Constitution. We see reconciliation as a fundamental responsibility for Bank Australia and we are committed to advancing reconciliation with Australia’s First Peoples.
Media enquiries
For any media enquiries, please contact us at CorporateAffairs@bankaust.com.au