24 May 2022 - Update on contact centre wait times: Recently our customers have been experiencing unusually (and unacceptably) long waiting times when calling our contact centre. We apologise for this inconvenience and are taking important steps to improve. Read more here.

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2022-04-28 10:05 am
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Where you put your money matters

COVID-19 assistance – Our team is here to support customers affected by COVID-19. Read more.
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Why Bank Australia?

We’re the bank for people who believe in a fair and inclusive society. Together with our customers, we’re creating a world where people and the planet thrive.
See how we're different
A girl holding a banner which reads 2050 is too late

Net zero by 2035

It’s time to raise the bar on climate action. We know that 2050 is too late, and that our customers care deeply about taking decisive action.

We want to help Australia build the future we all deserve. The time for change is now.

Learn more
“Love the app. Works great. Setting up an account and a PayID was really smooth.”

App Store review by nrou5698

Explore our digital banking
Download app at Google PlayDownload app at the App Store
Screenshot of the Pay screen on the Bank Australia app

Flip the system

Banks use customer deposits and interest payments for loans and investments. These can go to industries that do good or those that do harm.
Where you choose to bank has a ripple effect.
Responsible banking policy

The collective power of clean money

1 billion

We’ve invested more than $1 billion in projects and organisations that create positive impact for people and the planet.

See where your money goes

How we choose to invest

Some things we do invest in

Green and sustainable investments
Clean energy transition
Inclusive and community housing
Our customers

What we don't invest in

Fossil fuels
Live animal export
Arms industry
Read more about what Bank Australia invests in

Meet the customers


"Simply changing the entity that you bank with can create an impact for the world."
Our people


In support of people
and planet

Customer owned, you have voting rights

Purpose-driven banking

Renewable electricity
powers all offices

Australia-based workers

Certified carbon neutral bank

Yes, we did start out as the CSIRO Co-operative Credit Society in 1957

Use your money for good

Get started today with the clean money movement.
Join us

"The Bank Australia web support took the stress out of banking for me."

Tim from VIC

We pride ourselves on providing industry leading support.


Our BSB is 313 140