24 May 2022 - Update on contact centre wait times: Recently our customers have been experiencing unusually (and unacceptably) long waiting times when calling our contact centre. We apologise for this inconvenience and are taking important steps to improve. Read more here.
We started life in 1957 as the CSIRO Co-operative Credit Society. From there we joined with 71 other credit unions and co-operatives to become Australia’s first customer-owned bank in 2011. In 2015 we changed our name to Bank Australia.
As a customer-owned bank with B Corporation credentials, we do things a little differently to your typical bank. We put our customers at the centre of the bank, balance purpose and profit, and make decisions that have a positive impact on people, communities and the planet.