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Our Banking Codes of Practice
Bank Australia is a member of the Australian Banking Association (ABA), Customer Owned Banking Association (COBA) and the Business Council of Cooperatives and Mutuals.

Customer advocate
Our Customer Advocate plays an important role in ensuring that we are living up to our commitments to our customers and meeting their expectations.

Responsible Banking
Bank Australia exists to create mutual prosperity in the form of positive economic, social, environmental and cultural impact. We’re here to benefit our customers, their communities and the planet.

Bank Australia Impact Fund
The Bank Australia Impact Fund supports projects that create a positive impact in the world. We believe that a truly responsible bank can help make our society better and our Impact Fund is one of the ways we do this.