What can we do for you?

Opening a Bank Australia account

See how to open a Bank Australia account and get answers to common questions about applying for credit cards and loans.

Ways to bank

Setting up and using Bank Australia services including the app, internet banking, phone and branch banking, and our accessibility services.

Managing your bank account

Find answers to the common questions like where to find statements and changing your details.

Transfers, payments & cash

Learn about the different ways you can make and receive payments, transfer money, and access your cash with Bank Australia.

Card management

What you need to know about Bank Australia’s Visa Debit and Credit cards. Learn how to use them and what to do if you have any issues.

Security

There are things we do – and things you can do – to keep your accounts safe and secure. Get the full scoop on secure banking here.

Business support

See how to open a business account and get tips on planning budgets and feeling organised.

Bank Australia and grants

Find Bank Australia information, reporting and other good to knows, including grant applications.

Customer care

You might be looking for answers on behalf of yourself or someone else – be assured that whatever your needs, we’re here to help.