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Broker portal

All the latest resources, rates and contacts to help you and your clients

2. Rates and policy

Your client intro pack

  • Getting to know Bank Australia
  • About ethical banking
  • Our responsible banking policy
See downloads

Banking with values

Bank Australia was the first Australian bank to join the Global Alliance for Banking on Values

Criteria includes:

Genuine commitment to social or environmental change

Double or triple bottom line commitment to People, Planet, and Prosperity

3. Product information

Get the product details and download our fact sheets

Helpful home loan matrix

A 2-pager on our home loan options to help your clients compare features across the range - download now.

Popular loan documents

Help your clients get into their homes faster with support from a family member as a guarantor. We offer borrowed amounts up to that required to avoid LMI for eligible customers

- Fact sheet
- Guarantor application
- Borrower consent
The construction feature available across our entire home loan range allows customers to draw down on the loan as the build progresses. Every construction loan offsets the impact of land clearing

- Fact sheet
- Checklist
- Progress payments

With our rate lock you can apply for a fixed interest rate on your home loan and lock in the rate while your home loan settles.

- Key facts

- Fixed rate lock form

Loan scenarios and status


Use this form to kick-start a loan application for one of your customers
If you're in a hurry and need help fast , please contact your relationship manager directly

4. Forms and resources

All our calculators and downloads for brokers, properties and your clients.

5. Ethical banking

Yourself or your clients may have a few questions about our credentials. These downloads will help.

Our awards

Mozo people's choice winner 2022 - Most recommended bank & outstanding customer satisfaction
Mozo experts choice winner 2022 - Best Package Home Loan

We were awarded Mozo's people's choice winner for Australia's most recommended bank, and outstanding customer satisfaction. Our commitment to climate-friendly financing and products just one of the reasons why.

Other awards:

Infochoice 2021 Home loan awards - First Home Buyer 5 Year Fixed rate

Investor 2, 3 & 5 year fixed rate interest only - sole winner for customer owned institution category

6. Contact us

Find your local Bank Australia representative to answer questions or help you get started.

Meet your team

Matthew Wood
National Manager - Partnerships

M: 0413 996 702
E: matthew.wood@bankaust.com.au

John Leveque
Regional Manager, VIC/TAS/SA/WA

M: 0451 633 477
E:  John.Leveque@bankaust.com.au

Susie Jalloh
Relationship Manager, VIC/TAS

M: 0430 539 035
E: Susie.Jalloh@bankaust.com.au

Steven Hutchinson
Relationship Manager, VIC

M: 0404 286 885
E: Steven.Hutchinson@bankaust.com.au

Carissa Mellon
Relationship Manager, VIC 

T: 0488 083 262 
E:  Carissa.Mellon@bankaust.com.au

Amber Foster
Relationship Manager, QLD

T: 0493 402 124
E: Amber.Foster@bankaust.com.au

Fernando Lemos
Regional Manager, QLD/NSW/ACT/NT

M: 0421 088 048
E: Fernando.Lemos@bankaust.com.au

Russell Newell
Relationship Manager, NSW

M: 0407 007 872
E: Russell.Newell@bankaust.com.au

Herry Tjandrasusilo
Relationship Manager, NSW

M: 0418 840 637
E: Herry.Tjandrasusilo@bankaust.com.au

Sam Briggs
Relationship Manager, NSW/ACT

M: 0417 771 346
E: Samuel.Briggs@bankaust.com.au

Elaine Knubley
Relationship Manager, SA

M: 0451 664 329
E: Elaine.Knubley@bankaust.com.au

Amanda Blinco
Relationship Manager, WA

M: 0405 134 839
E: Amanda.Blinco@bankaust.com.au

Broker Support Hotline
Monday to Friday 9:00am-5:00pm
(AEST/AEDT)

T: 03 9854 4818
E: brokersupport@bankaust.com.au

Broker email archive

Catch up on past emails and letters we've sent out to brokers.

Become accredited with us


To apply, you must be aggregating through AFG, Astute, Loan Market, VOW or SFG.

Simply take our broker accreditation questionnaire below. If you pass the questionnaire, you'll receive an application form via email which you'll need to complete and send along with your ID to your aggregator.

Take the quiz
Above: Meneka, Common Good, Bank Australia customer

Become accredited with us

Currently, brokers who are aggregating through AFG, Astute, Lendi, Loan Market, VOW and SFG can become accredited with us. We’re not offering direct accreditations for ACL holders.

If you qualify, simply complete the form below and send it along with your ID to your aggregator, who will then submit to us.


Once that’s done, you’ll be asked to complete our online quiz, before having a discussion with a Relationship Manager.

Download form
Above: Meneka, Common Good, Bank Australia customer

Thanks again

It’s great to have brokers like you on board to help more people switch to values-aligned banking. 

Remember, we’re 100% customer-owned, which means all our customers have voting rights. We don’t pay our execs bonuses, which means more funds are used to support people and the planet. And we’ll never use any of our customers’ money to fund harmful industries like fossil fuels, live animal exports or nuclear weapons.

Read more

Things you need to know

DDO Broker Support

Effective 5 October 2021, there are Product Design and distribution obligations we must meet, which as brokers and distributors of Bank Australia products you will also need to comply with. For more information about why we're doing this, and the details of requirements you need to comply with.