1 July 2025: updates to privacy and credit reporting policy - We have updated our privacy and credit reporting policy, effective 1 July 2025. Learn more.
2 July 2025 – Qantas cyber incident. We are aware of a cyber incident at Qantas that has resulted in the release of some Qantas customers’ personal information. Learn more.
Who you choose
to bank with matters.
Our vision
We share a belief with our customers that money can be used to create a world where people and the planet thrive.
Every bank has an impact in the world. That impact can be positive, negative, or somewhere in between.
As a customer-owned bank, Bank Australia looks to its customers to guide the type of things we fund and, ultimately, what impact we create in the world.
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We use the business of banking for good
The money in your bank account doesn't just sit there. Banks use it to lend and invest. So your money, no matter how much you have, is already shaping the future right now.
Here's how we use our customers' money to create change:
Negative Impact
Our Responsible Banking Policy ensures we don't fund harmful industries like fossil fuels, gambling, live animal exports, intensive animal farming, tobacco, and arms and weaponry.
Everyday Banking
The majority of our investments go towards everyday mortgages and loans to Australian business and households, like yours. While these are positive stories, we consider them the ‘status quo’ for banks like us.
Positive Impact
We finance initiatives that create progress in four areas important to our customers: climate action, First Nations Recognition and Respect, nature and biodiversity, and affordable and accessible housing.
Impact story
Providing a safe space for people living with disabilities
When Bank Australia provided a loan for a disability support provider to buy a new multi-purpose space in Gippsland, the organisation was able to scale up support for people living with a disability. Interchange Gippsland CEO Rebecca Massaro explains how.
Together we’re funding the solutions. Not the problems.
Our customers
Clean energy transition
Not-for-profits
Affordable and accessible housing
Green and sustainable investments
Fossil fuels
Live animal export
Arms industry
Gambling
Tobacco
Any deposit you make with Bank Australia will be invested in accordance with our Responsible Banking Policy, which seeks to grow what's good in our society. The more people that choose Bank Australia, the more positive impact we can create.
You can help to
amplify our impact
Harmful industries
We dont invest in fossil fuels, gambling, live animal exports, intensive animal farming, tobacco and the arms industry
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Everyday Banking
We offer everyday banking products such as Clean Energy Home Loans and EV Car Loans
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Impact Assets
We invest in projects that generate both positive impacts to the community and a return on our investment
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We use two of our levers to accelerate change
Impact finance and our impact fund are two of the ways we create positive outcomes.
Our impact finance work balances purpose and profit
Our impact finance activities are a perfect demonstration of Bank Australia’s commitment to balancing purpose and profit.
Impact financing covers the lending we do that aligns to our values. This could include things like lending to developers of community housing developments or households wanting to increase their energy efficiency. We are proud that these types of assets are growing.
Our impact fund delivers community support
Our impact fund is a pool of money – up to 4% of our annual after-tax profit - that we set aside to provide grants to impactful organisations and community customers doing good things in the world.
We also use the fund to sustain our 2,117 hectare conservation reserve in Western Victoria: the only bank in Australia to have a conservation reserve.
Featured
Protecting the land on our conservation reserve is part of how we’ve been taking action on nature and biodiversity on behalf of our customers since 2008.
In our latest monitoring survey in 2023, we recorded 251 native plants and 283 native animals on the conservation reserve. This included 10 threatened plant and 9 threatened animal species.
Our customers guide where we choose to focus
We commit to accelerating positive impact across four impact areas. These are born directly from our customers' values, which we capture regularly.
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First Nations Recognition and Respect
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Read our 2024 Impact Report
We share a belief with our customers that money can be used to create a world where people and the planet thrive. That’s why this report matters. It demonstrates how we have worked to achieve the best possible outcomes for our customers and remained true to our purpose during the 2024 financial year.
