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2023-12-22 2:05 pm
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Impact means doing better by people and the planet

Impact matters

We work to make a positive impact for people and the planet, and this past year has been no exception. By banking together, we can make the world a better place.

Read our 2023 impact report

We share a belief with our customers that money can be used to create a world where people and the planet thrive. That’s why this report matters. It demonstrates how we have worked to achieve the best possible outcomes for our customers and remained true to our purpose during the 2023 financial year.

Read our 2023 Impact Report

Impact finance

We had $1.8B in impact finance assets, including loans to businesses and organisations, that benefit people and the planet at June 30 2023.
Impact finance
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Net zero by 2035

It’s time to raise the bar on climate action. We know that 2050 is too late, and that our customers care deeply about taking decisive action. We want to help Australia build the future we all deserve. The time for change is now.

Read the strategy
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We're ceasing new fossil fuel car loans from 2025

We’re stepping up to help protect the climate and future generations by actively supporting the shift towards a decarbonised economy.

Learn more
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Two people working, one with a brown dog sitting behind them on the chair.

Values first

Bank Australia was the first Australian bank to join the Global Alliance for Banking on Values (GABV).

Criteria includes:

✓ Genuine commitment to social or environmental change
✓ Triple bottom line commitment to people, planet, and prosperity

Accreditations and memberships
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No executive bonuses

The way we see it, the awarding of bonuses to drive sales increases the risk of unethical behaviour that may negatively impact customers. That’s why we don’t pay bonuses to our executives or employees.

How we work
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Our 1st traditional burn

For the first time, our Conservation Reserve partner the Barengi Gadjin Land Council conducted a full cultural burn at our property. The cool, low intensity burn will assist with the rebuilding of fire management knowledge lost since colonisation and help to manage fire risk.

Traditional knowledge
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Carbon neutral

We’ve been carbon neutral since 2011 and we’re certified by the Australian Government’s Climate Active program (formerly National Carbon Offset Scheme).

What is Climate Active?
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Carbon neutral

We’ve been carbon neutral since 2011 and we’re certified by the Australian Government’s Climate Active program (formerly National Carbon Offset Scheme).

What is Climate Active?
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Multi award winning banking

We're Finder's Green Bank of the year 2023, plus Mozo's People Choice Highly Trusted and Most Recommended 2023

Local jobs

We continue to create and keep jobs in Australia, and all our staff are based in Australia.

46% Metro Victoria
33% Regional Victoria – Gippsland
10% Regional Victoria – Western
12% QLD / SA / ACT / NSW

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5,900 Buloke trees

We planted over 5,900 Buloke trees to support healthy populations and provide future food for the South Eastern Red-tailed Black-Cockatoo at our Conservation Reserve.

Conservation reserve
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Meet the customers

“It’s quite radical for someone of my generation, that the bank isn’t giving all its profits to a few shareholders. And I think that’s fantastic.”
Our people
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Community Customer Grants
In 2023 grants of up to $20,000 each were awarded to 16 successful customers who took part in our Impact Fund community grants program.
See all grant award winners
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Meet the customers

“Bank Australia is a bank where I don’t have to feel like my needs as a customer are balanced with the needs of the shareholders. I’m one and the same.”

Mark, Bank Australia customer

Impact partners


We work with many values-aligned partners who share our commitment to people and the planet. Meet just a few of our friends here or see all Bank Australia impact partners.

More about Bank Australia

Want more of the detail?
Head to our help for the good-to-knows.