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Our awards
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We're proud to be an award-winning bank
From Most Trusted and Most Recommended to Green Bank of the Year, we strive to offer an exceptional experience for our customers and to create positive impact for people and the planet. Here are some of the awards we've earned over recent years:
Our 2026 Awards
Money magazine
Money magazine
Our awards over the years
2025
Canstar
Most Satisfied Customers - Credit Card Provider
Canstar
Most Satisfied Customers - Customer Owned Bank
Canstar
Outstanding Value - Transaction Accounts
Canstar
Outstanding Value - Investment Variable Home Lender
Canstar
Outstanding Value - Investment Home Lender
Mozo People's Choice
Outstanding Customer Satisfaction
Mozo People's Choice
Most Recommended
Mozo People's Choice
Mobile Banking Experience
Mozo People's Choice
Highly Trusted
Mozo People's Choice
Excellent Customer Service
Mozo Experts Choice
Term Deposit
Mozo Experts Choice
Kids High Interest Savings
Mozo Experts Choice
Investor Fixed Home Loan
Mozo Experts Choice
Investor Home Loan
Mozo Experts Choice
Green Home Loan
Mozo Experts Choice
Fixed Rate Home Loan
Finder
Highly Commended - No Annual Fee Credit Card
2024
Finder
Quality service - banking app
Money magazine
Bank of the Year for Customer Service
Money magazine
Customer-Owned Institution of the Year
Product Review
Product Review Award - Bank Category
Finder
Highly Commended - Investor Home Loan: IO 3 Year Fixed Premium Home Loan Package
Finder
Highly Commended - Investor Home Loan: IO 2 Year Fixed Basic Home Loan
Finder
Highly Commended - Investor Home Loan: IO 1 Year Fixed Premium Home Loan Package
Finder
Green Bank of the Year
RateCity
Best Term Deposit - 3 Months
RateCity
Best Term Deposit - 12 Months
RateCity
Best Offset Home Loan - Premium Home Loan Package
RateCity
Best Investor Home Loan - Premium Home Loan Package
RateCity
Best 2 Year Interest Only Investor Home Loan - Premium Home Loan Package
RateCity
Best 2 Year Fixed Home Loan - Basic Home Loan
RateCity
Best Green Home Loan (Clean Energy Home Loan)
Canstar
Most Satisfied Customers - Outstanding Value Junior & Youth Banking
Canstar
Most Satisfied Customers - Credit Card Provider
Mozo Experts Choice
Small Business Term Deposit
Mozo Experts Choice
Term Deposit
Forbes
Worlds Best Banks - 2nd in Australia
2023
Product Review
Product Review Award - Bank Category
Finder
Green Bank of the Year
RateCity
Best Green Home Loan - Clean Energy Home Loan
Canstar
Most Satisfied Customers - Credit Card Provider
Mozo People's Choice
Excellent Customer Service
Mozo People's Choice
Outstanding Customer Satisfaction
Mozo People's Choice
Most Recommended
Mozo People's Choice
Highly Trusted
Mozo Experts Choice
Investor Fixed Home Loan (Premium Home Loan Package)
Mozo Experts Choice
Fixed Rate Home Loan (Premium Package Home Loan)
Mozo Experts Choice
Investor Fixed Home Loan (Basic Home Loan)
Mozo Experts Choice
Fixed Rate Home Loan (Basic Home Loan)
Mozo Experts Choice
Green Home Loan (Clean Energy Home Loan - Eco Plus)
Mozo Experts Choice
No Annual Fee Credit Card
2022
Canstar
Most Satisfied Customers - Credit Card Provider
Mozo Experts Choice
Packaged Home Loan
Mozo Experts Choice
Excellent Banking App
Mozo People's Choice
Most Recommended
Mozo People's Choice
Outstanding Customer Satisfaction
Mozo Experts Choice
No Annual Fee Credit Card
Product Review
Bank Category
2021
Mozo Experts Choice
Green Home Loan - Clean Energy Home Loan
InfoChoice
Investor 5 Year Fixed Rate (IO)
InfoChoice
Investor 3 Year Fixed Rate (IO)
InfoChoice
Investor 2 Year Fixed Rate (IO)
InfoChoice
First Home Buyer 5 Year Fixed Rate
Finder
Green Bank of the Year
Canstar
Outstanding Value - Fixed Home Lender
Mozo Experts Choice
Green Home Loan
Mozo Experts Choice
No Annual Fee Credit Card
2020
Forbes
Worlds Best Banks - 2nd in Australia
Mozo People's Choice
Most Recommended Bank
Mozo People's Choice
Most Highly Trusted Bank
Finder