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24 May 2022 - Update on contact centre wait times: Recently our customers have been experiencing unusually (and unacceptably) long waiting times when calling our contact centre. We apologise for this inconvenience and are taking important steps to improve. Read more here.

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2022-04-28 10:05 am
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Personal loans for making plans and getting sorted

Changes to personal lending applications from Monday 16 August

Personal lending applications for Bank Australia customers.

Bank Australia customers can now apply for personal loans and credit through their internet banking. To apply, log in to internet banking, click the ‘apply’ tab and choose the product you’re looking for. We'll be in touch to organise your application.

Due to high demand, we’re unable to take your application by phone right now. If you need help, call our lending team on 132 888 and follow the prompts.

Not a Bank Australia customer? We’ll be able to help you soon.

Due to high volume of home loans, personal loan and credit card applications, we’re not accepting new applications from people who aren’t already a customer of ours.

We’re in the process of scaling up to meet this demand so we can resume online applications as soon as possible. We’ll keep you up to date on when applications will resume.

When you need a personal loan to make your world a better place, we offer a few that could be just what you’re looking for. Holidays, debt consolidation, cars and more.

Want clean money?

Get started in less than 5 minutes – all you need is your driver’s licence or passport, and Medicare card.

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"Very pleasantly surprised and grateful to have such up to date features with switching to a smaller and customer owned bank."

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In support of people and the planet

Customer owned, you have voting rights

Purpose-driven banking

Renewable electricity
powers all offices and branches

Our workforce is based in Australia

Responsible lending

Yes, we did start out as the CSIRO Co-operative Credit Society in 1957

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