Updates to our credit cards

Effective on and from 1 November 2026 we are making changes to Bank Australia's credit cards.

What's on this page

The changes that apply to your credit card are summarised below. Please review the information relevant to your card and read the detailed   information further down on this page to understand how these changes may affect you.

Interest rate changes

Bank Australia Low Rate Visa Credit card

Current
From 1 November 2026
Interest rate on purchases
12.99% p.a.
12.34% p.a.
Interest rate on cash   advances
12.99% p.a.
12.34% p.a.

Bank Australia Platinum Rewards Visa Credit card

Current
From 1 November 2026
Interest rate on purchases
20.24% p.a.
20.99% p.a.
Interest rate on cash   advances
20.24% p.a.
20.99% p.a.

From 1 November 2026:

  • The interest rate that applies to purchases and cash advances on your Bank Australia Low Rate Visa Credit card will decrease from 12.99% p.a. to 12.34% p.a.
  • The interest rate that applies to purchases and cash advances on your Bank Australia Platinum Rewards Visa Credit card will increase from 20.24% p.a. to 20.99% p.a.

If you carry a balance on your credit card, this change may increase the amount of interest you are charged. The new rates will apply from 1 November 2026.

Amounts exceeding credit card limits

From 1 November 2026, if your credit card balance exceeds your credit limit, the amount over your credit limit will be added to your minimum monthly payment. This means that your minimum monthly payment shown on your monthly statement may be higher than it would be under the current calculation if your account balance exceeds your credit limit. This change applies to Bank Australia’s Low Rate Visa Credit card, Visa Credit card and Platinum Rewards Visa Credit card.

Other changes to Bank Australia Platinum Rewards Visa Credit card

The changes below also apply to Bank Australia Platinum Rewards Visa Credit card holders.

Changes to how you earn Qantas Points

From 1 November 2026, we are changing how Qantas Points are earned on eligible transactions made using your Bank Australia Platinum Rewards Visa Credit card.

You will continue to earn Qantas Points on eligible transactions, however the earn rate will reduce for higher levels of monthly spending and a new monthly points cap will apply.

From 1 November 2026:

  • you will earn 0.75 Qantas Points per $1 spent on eligible transactions up to and including $3,000 per calendar month;
  • you will earn 0.35 Qantas Points per $1 spent on eligible transactions above $3,000 per calendar month; and
  • a maximum of 5,000 Qantas Points may be earned from eligible transactions in each calendar month.

Bonus Qantas Points awarded under special promotions are unaffected and do not count towards the monthly points cap.

Earning Qantas Points while your account is in arrears

From 1 November 2026, you will not earn Qantas Points on eligible transactions if your credit card account is in arrears for more than 30 days.

Refunds and Qantas Points

From 1 November 2026, when you obtain a refund or reimbursement for an eligible transaction for which you earned Qantas Points, the amount of the refund or reimbursement will be deducted from the eligible transactions for the calendar month in which the refund or reimbursement is processed when calculating the Qantas Points earned for that month. Any negative balance in your rewards account will be carried over to the next month.

A refund or reimbursement processed on or after 1 November 2026 will be treated in accordance with these Terms and Conditions as in effect on the date the refund or reimbursement is processed, regardless of when the original eligible transaction occurred.

Updates to the Bank Australia Platinum Rewards Program Terms and Conditions
Chevron down

The changes described above will be reflected in updates to the Bank Australia Platinum Rewards Program Terms and Conditions from 1 November 2026. A summary of the key changes is set out below.

New definition of Monthly Rewards Balance: means the total number of Qantas Points earned during a Calendar Month, as adjusted to reflect any refunds, reimbursements or other adjustments processed during that Calendar Month.

Updated Clause 4.2: Bank Australia will allocate Qantas Points to your Rewards Account for every whole Australian dollar of the total value of all Eligible Transactions (the total value is rounded down to the whole Australian dollar value, ignoring cents) that is charged to your Credit Card in accordance with the table below:

Total Eligible Transactions per Calendar Month
Qantas Points earned for every whole Australian dollar
Up to and including $3,000
0.75 points
Over $3,000
0.35 points

Bonus Qantas Points may also be allocated on an Eligible Transaction at Bank Australia’s absolute discretion. Bank Australia will make Bonus Qantas Points available on such terms and conditions as Bank Australia determines, including the period of time the relevant Bonus Qantas Points are available.  

A Qantas Points cap of 5,000 Qantas Points applies per Calendar Month. Bonus Qantas points do not count towards the points cap. No further Qantas Points will be earned on eligible transactions that exceed this points cap in the month.  

Updated clause 6.5:  

When you obtain a refund or reimbursement for an Eligible Transaction for which you earned Qantas Points, the amount of the refund or reimbursement will be deducted from the Eligible Transactions for the Calendar Month in which the refund or reimbursement is processed when calculating the Qantas Points earned for that month. Any negative balance in your rewards account will be carried over to the next month.  

A refund or reimbursement processed on or after 1 November 2026 will be treated in accordance with these Terms and Conditions as in effect on the date the refund or reimbursement is processed, regardless of when the original Eligible Transaction occurred.  

Updated clause 7.1:  

You will not earn Qantas Points:  

  • a. if your Credit Card account is in arrears for more than 30 days;  
  • b. if you are in default under the Credit Card Contract (including these Terms and Conditions) and have been provided with notice by Bank Australia of this default;
  • c. from the date that your Credit Card is suspended or terminated in accordance with the Credit Card Conditions of Use;
  • d. for Eligible Transactions that arise after the expiry date of your Credit Card;
  • e. if you lose your Credit Card, until such time as a new Credit Card is issued to you by Bank Australia;
  • f. where you dispute an Eligible Transaction; or
  • g. for transactions that are fraudulent.

Frequently asked questions

Why are these credit card changes being made?

The Reserve Bank of Australia is changing the rules for card payments in Australia, and these changes affect how card issuers pay for some card benefits and rewards programs. As part of these changes, and following a review of our credit card   products, we're making changes from 1 November 2026. Full details of the  changes that apply to your card are set out on this page.

Will the changes to how you earn Qantas Points affect the Qantas Points I already have?


The changes to how you earn Qantas Points will not affect your existing Qantas Points balance. Any Qantas Points that you have already earned will remain in your account and can continue to be used in line with the terms and conditions.

What options are available if my credit card no longer suits my needs?

Bank Australia provides a range of credit cards that suit a range of needs. Learn more.

Can I switch to another Bank Australia credit card without reapplying?


Yes, you can switch from one Bank Australia credit card to another without  reapplying if your credit limit remains the same. Please see Switching credit cards terms and conditions for more information.

What can I do if I am having trouble meeting my repayments?

If you think you may have difficulty making your repayments in the future,  contact our Customer Support team to discuss a tailored arrangement by calling 132 888 or emailing CustomerSupport@bankaust.com.au.

Need help?

If you have questions about these changes, would like to discuss   alternative credit card options, or are experiencing financial difficulty, we're here to help. Please contact us on 132 888 to discuss your circumstances and the support options available.

Important information

General advice

Information provided is of a general nature only. In providing you with this information you should consider the appropriateness of this advice with regards to your particular financial situation and needs. You should consult the Product Disclosure Documents below and Target Market Determination before making a decision to apply for products with Bank Australia.

Terms, conditions, and all fees and charges across our products are outlined below. We will update documents on 1 November 2026 where relevant.


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