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General advice
Information provided is general in nature only and does not take into account your objectives, financial situation or needs. Before acting on any information, consider whether it is appropriate for your circumstances.
Electrify Your Home with
BOOM! Power Energy Concierge
Would you like to switch your home from gas to electric?
Switching to all-electric at home can reduce household emissions and be better for your health and your hip pocket depending on your circumstances.
Provided by BOOM! Power, we’re giving eligible customers free access to BOOM! Power’s Electrify Your Home tool, as well as the option to book a video consultation with a qualified BOOM! Power Energy Concierge, to be guided through the home electrification process.
Electrifying your home with a BOOM! Power Energy Concierge
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What’s the difference between the Electrify Your Home tool and Energy Concierge?
You can use the BOOM! Power Electrify Your Home tool to create your customised electrification plan in 5-10 minutes on your phone or computer. You can also choose to request quotes from appropriately licensed and insured installers who work with BOOM! Power.
BOOM! Power’s Energy Concierge allows you to book a personalised, 15-minute video walkthrough to be guided through the home electrification process. The Energy Concierge is a qualified energy expert who provides information and guidance based on your property and energy use.
Your Concierge can assist throughout the electrification process, including conducting a property walkthrough, sourcing quotes, providing information about available rebates and supporting you during the installation process.
Following the call, your Concierge can help you develop a plan for your electrification journey and assist in obtaining quotes from appropriately licensed and insured installers so you can compare available options. There is no obligation to proceed with any recommendation or installer.
You can start at either point – speak with an Energy Concierge after starting your plan in the Electrify Your Home tool, or book a personalised call directly with your Energy Concierge as the first step.
Learn about BOOM! Power Energy Concierge
What does Energy Concierge cover?
Energy Concierge covers the full range of electrical upgrades, including solar, battery, hot water, heating and cooling, and induction cooktops or ovens.
Is the Energy Concierge free?
Yes, it’s free for Bank Australia customers, with no obligation to install anything or proceed with any installer. Energy Concierge doesn't add any extra cost or fee; installer pricing is the same as if you'd found that installer yourself.
Do I need to have already used the BOOM! Power Electrify Your Home tool?
No, though many customers come to Energy Concierge after starting a plan using the Electrify Your Home tool. Either starting point works.
About your Energy Concierge call
How do I book a call?
Click here and select ‘Book with Energy Concierge’ which will take you to the BOOM! Power Energy Concierge page to choose a time. Calls can be booked up to 4 weeks in advance, and can be rescheduled if needed, through the same link.
What happens on the call?
The call is a video call with a BOOM! Power qualified energy specialist (your Concierge).
They'll ask you to walk them through the relevant parts of the property using your phone camera, talk through energy use and goals, and confirm exactly what's needed for an accurate quote. You need to be at home for the call so the Concierge can see relevant parts of the property over video.
What happens after the call?
Your Concierge matches your needs with pre-qualified, licensed installers and coordinates the process, so you get a comparable, ready-to-review quote without having to chase multiple installers. Your Concierge can arrange quotes from multiple installers if you would like to compare.
Have more questions or need help?
For questions about the Energy Concierge platform, contact the BOOM! Power support team at hello@boompower.com.au.
Please note, BOOM! Power Energy Concierge will initially be available to Bank Australia customers until 15 April 2027.
Meet your BOOM! Power Energy Concierges
Kirra
A qualified electrician with hands-on experience across residential and commercial electrification. Kirra brings a personable, customer-focused approach and a strong commitment to safe, quality installations that put homeowners first.
Ekansh
An electrical engineer with over five years in renewables, Ekansh designs solar, battery and community electrification projects that deliver lasting energy independence. He pairs deep technical knowledge with a data-driven approach to find the right setup for every home.
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Jovy
An electrician with experience in electrical design, project coordination, maintenance, and technical support. Jovy is passionate about providing reliable remote electrical support and helping clients with accurate, efficient, and practical electrical solutions.
Need help financing the upfront costs of electric upgrades?
Home loan top-up
If you have a Bank Australia home loan, you might be eligible for a top-up to help cover the upfront costs of your upgrades. It's a simple way to get started on your journey to a greener home.
Frequently asked questions
Does Bank Australia recommend or endorse any installer?
No. The Energy Concierge service is provided by BOOM! Power. Bank Australia does not provide energy advice, installation services, recommendations or quote comparisons through the Energy Concierge service.
How does BOOM! Power remain independent?
BOOM! Power receives a fixed-rate referral fee from participating installers. That fee does not change depending on which installer a customer chooses, helping to ensure recommendations are based on the customer's needs rather than financial incentives. Customers remain free to choose any installer, seek alternative quotes or decide not to proceed with any installation.
Who is responsible for the installation work?
Any installation work is carried out by the installer you choose. The installer is responsible for its own products, services, workmanship and warranties. While BOOM! Power can help customers explore options and obtain quotes, and Bank Australia makes the service available to eligible customers, the installation contract is between the customer and the installer.
Are estimated savings, rebates and emissions reductions guaranteed?
No. Any estimated savings, costs, rebates or emissions reductions are indicative only and will vary depending on factors such as your property, energy use, tariffs, installation costs and eligibility for government programs.