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Scam alert: NEVER share your one-time password (OTP) with anyone, even if they claim to work for Bank Australia. Read more on how to protect yourself.

2023-12-22 2:05 pm
Alert notice

Effective from 5 December 2024, Bank Australia will change the name of the Premium Home Loan Package to Offset Home Loan. Read more about our home loans.

2023-06-23 12:09 pm

Bank Australia branches

We offer face-to-face banking support in many Victorian locations and in some capital cities around Australia.

The outside of a Bank Australia branch

Our branch services

  • Digital banking – education, registration and demonstrations  
  • How to protect your banking online
  • Open new account – savings, term deposits and transactions
  • Lending – general information and referrals to specialist services
  • Answer general questions
  • Update your details
  • Deposit, withdraw and transfer

Australian Capital Territory

Canberra

Bunda Street Shop A 45, Level G, The Canberra Centre, Canberra ACT 2601

Opening Hours

Mon - Fri
9:00am - 4:00pm

Monday 18 November operating hours

Please be advised that the Canberra branch will be closed for lunch from 11:30am - 12:15pm, today 18 November, due to staff availability. We apologise for any inconvenience caused.

Additional Information

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise.

This branch is wheelchair accessible.

New South Wales

Sydney

14 York Street, Sydney NSW 2000

Opening Hours

Mon - Fri
9:00am - 4:00pm


Additional Information

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise. Please note there is no ATM on site at this branch.

This branch is wheelchair accessible.

Queensland

West End

81 Boundary Street, West End QLD 4101

Opening Hours

Mon - Fri
9:00am - 4:00pm

Additional Information

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise. Please note there is no ATM on site at this branch.

This branch is wheelchair accessible.

Victoria

Ballarat

327 Sturt Street, Ballarat Central VIC 3350

Opening Hours

Mon - Fri
9:00am - 4:00pm

Additional Information

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise. Please note there is no ATM on site at this branch.

This branch is wheelchair accessible.

Bendigo

4 Wills Street, Bendigo VIC 3550

Opening Hours

Mon - Fri
9:00am - 4:00pm

Additional Information

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise. Please note there is no ATM on site at this branch.

This branch is wheelchair accessible.

Accessible carpark located in branch carpark (left side of branch off Wills Street).

Fitzroy

280 Brunswick Street, Fitzroy VIC 3065 

Opening Hours

Mon - Fri
9:00am - 4:00pm

Additional Information

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise. Please note there is no ATM on site at this branch.

This branch is wheelchair accessible.

Kew

232 High Street, Kew VIC 3101

Opening Hours

Mon - Fri
9:00am - 4:00pm

Additional Information

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise. Please note there is no ATM on site at this branch.

This branch is wheelchair accessible.

Accessible carpark is located at the rear of branch.

Melbourne CBD

104 Little Collins Street, Melbourne VIC 3000

Opening Hours

Mon - Fri
9:00am - 4:00pm

Additional Information

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise. Please note there is no ATM on site at this branch.

This branch is wheelchair accessible.

Moe

13 Moore St, Moe VIC 3825

Opening Hours

Mon - Fri
9:00am - 4:00pm

Additional Information

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise.

This branch is wheelchair accessible.

Traralgon

90 Hotham Street, Traralgon VIC 3844

Opening Hours

Mon - Fri
9:00am - 4:00pm

Additional Information

Deposit and cash withdrawal - 24 hours’ notice is required for withdrawals of $5,000 and above, or 48 hours’ notice for withdrawals of $50,000 and above. Please call 132 888 to organise.

This branch is wheelchair accessible.

Accessible car park on Hotham Street (outside the front of branch).

Send us a secure message via the app or internet banking

Or call us

A person holding a phone with Bank Australia digital banking on the screen