AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 trading as Allianz Global Assistance (AGA) under a binder from the insurer, Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708, has issued a group policy to Bank Australia Limited ABN 21 087 651 607, AFSL and Australian Credit Licence 238431, (Bank Australia), which allows eligible Bank Australia account holders and cardholders to claim under the group policy as third party beneficiary by operation of s48 of the Insurance Contracts Act 1984 (Cth). Any advice on insurance is general advice only and not based on any consideration of your objectives, financial situation or needs. The eligibility criteria, terms, conditions, exclusions, limits and applicable sub-limits of the group policy are set out in the Allianz Complimentary Insurance Policy information booklet which may be amended from time to time. Neither Bank Australia nor any of its related corporations guarantee this insurance.
International Travel Insurance changes
A summary of changes to travel insurance.

What's on this page
Changes to Part C – Benefit Limits
Effective from 11 December 2024
Part D – Excesses and General Exclusions
- Excesses – no changes
- Exclusions – update to exclusion 4 relating to use of intoxicating substances
- Exclusions – update to exclusion 20 (now exclusion 22) relating to economic sanctions
- Exclusions – removed exclusion 21
Improvements to readability
Various changes have been made to:
- make the booklet easier to read
- clarify the steps you should take if you think you need to make a claim
- highlight the importance of taking reasonable care and precautions (e.g. by safeguarding your covered items or valuables)
What you need to do
The above is a summary only. It is important that you read the enclosed Complimentary Travel Insurance Policy Information Booklet carefully (particularly if you are travelling soon) as it contains all the changes including eligibility criteria, terms, conditions, exclusions, limits and applicable sub-limits that apply. Ensure you can access a copy while you are travelling.
The changes will automatically apply from 11 December 2024.
If you have any questions about this document or how the changes apply to you, please contact Allianz Global Assistance on 1800 754 190 (within Australia) or by email to cardclaims@allianz-assistance.com.au.