Planned maintenance and system status
The latest on planned maintenance, system issues and events affecting customers, including online banking, payments and merchant terminals.
Planned maintenance
Planned maintenance: Sunday 3 August 2025, 12:30AM - 7:30AM AEST.
We will be undertaking important maintenance to our digital banking services. During this period, customers will experience disruptions affecting:
- internet banking
- App
- Loan applications
- Open banking
We'll reach out if we experience any delays restoring our services. Call us on 132 888 for any questions, we're here until 8pm AEST Monday to Friday or between 9am and 2pm AEST on Saturday.
System status
Internet banking
Normal
Planned maintenance
Experiencing issues
Offline
We will be undertaking important maintenance to our digital banking services. During this period, customers will experience disruptions affecting Bank Australia internet banking.
Mobile app
Normal
Planned maintenance
Experiencing issues
Offline
We will be undertaking important maintenance to our digital banking services. During this period, customers will experience disruptions affecting the Bank Australia mobile app.
Contact centre (phone and secure mail support)
Normal
New customer sign-up
Normal
Planned maintenance
Experiencing issues
Offline
We will be undertaking important maintenance to our digital banking services. During this period, customers will experience disruptions affecting new customer applications.
Alerts
Here’s where we post the latest information on security and maintenance – including planned outages, scams and other need-to-knows.
Latest alerts