Alert notice

Scam alert: increased reports of phone porting. We are receiving increased reports of phone porting scams targeting Bank Australia customers. Read more on how you can best protect yourself.

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2023-12-22 2:05 pm

Planned maintenance and system status

The latest on planned maintenance, system issues and events affecting customers, including online banking, payments and merchant terminals.

Planned maintenance

There is currently no planned maintenance scheduled.

System status

Contact centre (phone and secure mail support)

Normal

Planned maintenance

Experiencing issues

Offline

We're currently investigating issues affecting calls to our contact centre on 132 888. All other services remain unaffected. We’re working to restore services as soon as possible and apologise for any inconvenience this has caused.

Internet banking

Normal

Planned maintenance

Experiencing issues

Offline

We are currently undertaking planned maintenance to our internet banking services.

Mobile app

Normal

Planned maintenance

Experiencing issues

Offline

We are currently undertaking planned maintenance to our mobile app.

Card transactions

Normal

Planned maintenance

Experiencing issues

Offline

Osko payments

Normal

Planned maintenance

Experiencing issues

Offline

Osko payments will be temporarily offline.

ATM withdrawals

Normal

Planned maintenance

Experiencing issues

Offline

New customer sign-up

Normal

Planned maintenance

Experiencing issues

Offline

We are currently undertaking planned maintenance to our customer onboarding portal.

Loan applications

Normal

Planned maintenance

Experiencing issues

Offline

We are currently undertaking planned maintenance to our lending applications portal.

Alerts

Here’s where we post the latest information on security and maintenance – including planned outages, scams and other need-to-knows.

Latest alerts