Public holiday notification: Our branches and our contact centre will be closed for the Friday 25th April 2025 public holiday. Learn more.

2023-12-22 2:05 pm

Bank Australia and Qudos Bank members vote in favour of the proposed merger - Our customers have overwhelmingly voted in support of the proposed merger with Qudos Bank. View results.

2023-06-23 12:09 pm

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Planned maintenance and system status

The latest on planned maintenance, system issues and events affecting customers, including online banking, payments and merchant terminals.

Planned maintenance

Planned maintenance: Sunday 23 March, 1:30am - 4:30am AEDT.

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We will be undertaking important maintenance to our digital banking services.
During this period, customers will experience disruptions affecting internet banking.

We'll reach out if we experience any delays restoring our services. Call us on 132 888 for any questions, we're here until 8pm AEDT or between 9am and 2pm AEDT tomorrow.

System status

Mobile app

Normal

Planned maintenance

Experiencing issues

Offline

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Loan applications

Normal

Planned maintenance

Experiencing issues

Offline

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Internet banking

Normal

Planned maintenance

Experiencing issues

Offline

View more information

Card transactions

Normal

Planned maintenance

Experiencing issues

Offline

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Contact centre (phone and secure mail support)

Normal

Planned maintenance

Experiencing issues

Offline

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Osko payments

Normal

Planned maintenance

Experiencing issues

Offline

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ATM withdrawals

Normal

Planned maintenance

Experiencing issues

Offline

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New customer sign-up

Normal

Planned maintenance

Experiencing issues

Offline

View more information

Alerts

Here’s where we post the latest information on security and maintenance – including planned outages, scams and other need-to-knows.