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2023-06-23 12:09 pm

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Planned maintenance and system status

The latest on planned maintenance, system issues and events affecting customers, including online banking, payments and merchant terminals.

Planned maintenance

Planned maintenance: Sunday 23 March, 1:30am - 4:30am AEDT.

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We will be undertaking important maintenance to our digital banking services.
During this period, customers will experience disruptions affecting internet banking.

We'll reach out if we experience any delays restoring our services. Call us on 132 888 for any questions, we're here until 8pm AEDT or between 9am and 2pm AEDT tomorrow.

System status

Mobile app

Normal

Planned maintenance

Experiencing issues

Offline

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Loan applications

Normal

Planned maintenance

Experiencing issues

Offline

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Internet banking

Normal

Planned maintenance

Experiencing issues

Offline

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Card transactions

Normal

Planned maintenance

Experiencing issues

Offline

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Contact centre (phone and secure mail support)

Normal

Planned maintenance

Experiencing issues

Offline

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Osko payments

Normal

Planned maintenance

Experiencing issues

Offline

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ATM withdrawals

Normal

Planned maintenance

Experiencing issues

Offline

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New customer sign-up

Normal

Planned maintenance

Experiencing issues

Offline

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Alerts

Here’s where we post the latest information on security and maintenance – including planned outages, scams and other need-to-knows.