Alert notice

Public holiday notification - Our NSW, ACT & QLD branches will be closed on Monday 6th October 2025 for the public holiday. Learn more.

2022-12-20 10:40 am

Planned maintenance and system status

The latest on planned maintenance, system issues and events affecting customers, including online banking, payments and merchant terminals.

Planned maintenance

Planned maintenance: Sunday 28 September 2025, 12:00 AM - 3:00 AM AEST.

We will be undertaking important maintenance to our digital banking services. During this period, customers may experience disruptions affecting:

  • Internet banking
  • App
  • Loan applications
  • Open banking

We'll reach out if we experience any delays restoring our services. Call us on 132 888 for any questions, we're here until 8pm AEST Monday to Friday or between 9am and 2pm AEST on Saturday.

System status

Card transactions

Normal

Planned maintenance

Experiencing issues

Offline

Internet banking

Normal

Planned maintenance

Experiencing issues

Offline

We will be undertaking important maintenance to our digital banking services. During this period, customers will experience disruptions affecting Bank Australia internet banking.

Loan applications

Normal

Planned maintenance

Experiencing issues

Offline

We will be undertaking important maintenance to our digital banking services. During this period, customers will experience disruptions affecting lending applications.

Mobile app

Normal

Planned maintenance

Experiencing issues

Offline

We will be undertaking important maintenance to our digital banking services. During this period, customers will experience disruptions affecting the Bank Australia mobile app.

Contact centre (phone and secure mail support)

Normal

Planned maintenance

Experiencing issues

Offline

Osko payments

Normal

Planned maintenance

Experiencing issues

Offline

ATM withdrawals

Normal

Planned maintenance

Experiencing issues

Offline

New customer sign-up

Normal

Planned maintenance

Experiencing issues

Offline

We will be undertaking important maintenance to our digital banking services. During this period, customers will experience disruptions affecting new customer applications.

Alerts

Here’s where we post the latest information on security and maintenance – including planned outages, scams and other need-to-knows.

Latest alerts