®Osko is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.
Planned maintenance and system status
The latest on planned maintenance, system issues and events affecting customers, including online banking, payments and merchant terminals.
System status
Internet banking
Normal
Planned maintenance
Experiencing issues
Offline
We’re currently investigating an issue impacting app and internet banking services. We’re sorry for the inconvenience this may cause and are working to resolve it as quickly as possible.
We’ll provide updates as soon as we can and thank you for your patience.
Loan applications
Normal
Planned maintenance
Experiencing issues
Offline
We will be undertaking important maintenance to our digital banking services. During this period, customers will experience disruptions affecting lending applications.
Mobile app
Normal
Planned maintenance
Experiencing issues
Offline
We’re currently investigating an issue impacting app and internet banking services. We’re sorry for the inconvenience this may cause and are working to resolve it as quickly as possible.
We’ll provide updates as soon as we can and thank you for your patience.
Contact centre (phone and secure mail support)
Normal
Planned maintenance
Experiencing issues
Offline
Our contact centre is currently experiencing longer than usual wait times due to high call volumes. We're sorry for any inconvenience and appreciate your patience as we work to assist everyone as quickly as possible.
Osko® payments
Normal
Planned maintenance
Experiencing issues
Offline
We will be undertaking important maintenance to our digital banking services. During this period, customers will experience disruptions affecting Bank Australia internet banking.
New customer sign-up
Normal
Planned maintenance
Experiencing issues
Offline
We will be undertaking important maintenance to our digital banking services. During this period, customers will experience disruptions affecting new customer applications.
Alerts
Here’s where we post the latest information on security and maintenance – including planned outages, scams and other need-to-knows.
Latest alerts