Alert notice

Scam alert: NEVER share your one-time password (OTP) with anyone, even if they claim to work for Bank Australia. Read more on how to protect yourself.

2023-12-22 2:05 pm
Alert notice

Effective from 5 December 2024, Bank Australia will change the name of the Premium Home Loan Package to Offset Home Loan. Read more about our home loans.

2023-06-23 12:09 pm

Security

There are things we do – and things you can do – to keep your accounts safe and secure. Get the full scoop on secure banking here.

Frequently asked

Banking codes of practice

Left arrow

We're committed to best practice standards that serve and protect our customers.

Financial abuse

Left arrow

What to do if you’re experiencing family violence or coercive control.

Digital wallet

Left arrow

Learn about making contactless payments with your mobile or fitness device.

Need help?

Have a complaint or compliment? Please let us know.

Above: Meneka, Common Good store, Bank Australia customer

Related topics