No items found.

How we work is what sets us apart

Purpose-driven, always

Our aspiration is to be Australia’s most trusted bank and a leading purpose-driven business.

To inspire and empower our customers to use their money to create a world where people and the planet thrive.

We are committed to customer ownership and to operating in accordance with the international principles for cooperative financial institutions.‍

Customer-owned bank

Our customers have a voice and a vote on how the bank is run. And the issues we take action on.

Your share

Every customer has 1 equal share.

Voting rights

You get voting rights at our Annual General Meetings.

We answer to you

As we’re not listed on the stock exchange, we only answer to you.


Profits are returned to you in the form of competitive rates, fair fees and quality products and services.

Protecting nature

We help steward conservation reserve on behalf of our customers.


You get a say on which issues we support through our impact fund impact fund.

Certified B Corp bank

Our B Corporation certification is an external validation of how we’ve  acted responsibly over nearly two decades – it works as a blueprint for how we plan to serve people and the planet in the decades to come.

About B Corp

Business done differently

Values-driven business

  • We don’t pay executive bonuses
  • 100% of Bank Australia employees are based in Australia

Greener operations

We know our bank has direct and indirect impacts on the environment, and we’re working hard to tackle these.

Above: Nick and Tim, Ocean Impact Organisation, Bank Australia customers

Memberships, accreditations and partnerships

Our memberships, accreditations and partnerships help us to fulfil our purpose. We’re part of the Global Alliance for Banking on Values for example – a global movement of banks using money to create positive change in the world.

Who we work with