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Renters Insurance

Cover for the valuables and belongings you can’t go without while you’re renting.

Why Bank Australia Insurance?

Bank Australia

Australia's first customer-owned bank, with a 65+ year legacy of shared values for people and the planet, offering cover for our customers.

24/7 online claims lodgement

There’s never a good time for accidents. Our friendly Australia-based team can help you lodge claims when you need it most.

Trusted partners

We’ve partnered with Honey Insurance and RACQ Insurance to offer cover for your unique life situation.

Attention: Bank Australia customers with an Allianz Insurance policy
If you have purchased a policy before 18 October 2024 insured by Allianz Insurance, you'll be able to read more about your policy and submit a claim here.
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A safety net for loss or damage to your possessions

From your furniture, carpet and appliances, to your BBQ and even your clothes, shoes and handbags — accidents happen. Our cover and extras can repair and replace your contents up to the policy limits.

Summary of benefits

Flood, fire or storm

Your eligible contents are covered for loss and damage caused by storms, lightning, hail, fires, floods and water runoff.

Home office

Cover for eligible damage to your equipment with up to $20,000 of home office cover.

Theft or vandalism

Get covered for the cost of replacing eligible stolen or vandalised contents with new ones.

In transit

Get covered when contents are lost or damaged while in transit to your new home.

Couselling services

After an insured event, get cover for counselling services with a registered practitioner.

New for old

Get covered for the replacement of eligible contents at the item’s value today, not its depreciated value.

Flatmates

If you live with flatmates, add them to your policy to have their contents covered too.

Water damage

If your home and things are damaged by water, we’ll cover clean up and repair costs.

Visitor contents

If you have friends and family staying over, we’ll cover their belongings for up to $500.

These are only some of the highlights and benefits of our cover options for renters. Terms and conditions apply. Please refer to the Product Disclosure Statement (PDS) for details on insured events that can impact claims, as well as other exclusions and limitations. Our TMD and FSG will also help you decide if the cover is appropriate for you.

Optional Cover

Accidental damage

Cover for damage or loss to your eligible contents due to an accidental event that occurred at home.

Individual items

Extra protection for your most valuable items that goes beyond your included contents cover.

Away from home

Cover for your eligible contents when you’re on the move anywhere in Australia and New Zealand.

Mobile phones

Keep connected with cover for lost or damaged mobile phones up to the agreed sum insured.

Small business

Cover eligible for lost or damaged equipment or stock used to run your small business up to $20,000.

Motor burnout

Repair or replacement for the burnout of electric motors in appliances under 10 years old.

These are only some of the highlights and benefits of our cover options for renters. Terms and conditions apply. Please refer to the Product Disclosure Statement (PDS) for details on insured events that can impact claims, as well as other exclusions and limitations. Our TMD and FSG will also help you decide if the cover is appropriate for you.

Frequently asked questions

What is renters insurance, and why is it important?

Renters insurance can cover the contents within a home, including your eligible valuable belongings following an insured event. This includes protection of your contents from unpredictable weather and the impacts of cyclones, floods, storms and bushfires. Renters insurance also protects you against things like theft, damage and legal liability.

What am I covered for?

Renters insurance covers your contents against loss or damage as a result of an insured event. For a full list of the insured events we cover, please refer to our PDS.

My contents aren’t worth that much. What is the point in having insurance cover?

Consider the cost of replacing all of your items if something happened to them, rather than their current value. In the event of a claim, and if you need to replace all your items, you may not have the money available to do so. This is why some customers choose to have contents insurance.

What insurance should I get if I am a tenant?

We offer contents insurance for renters whether you live with a flatmate, work from home or are moving house. With our cover and extras, we can protect your valuables from storms, theft, and accidents.

How much should I insure my contents for?

We aren’t able to provide you with advice on the replacement costs of your contents or how much to insure it for. Instead, we use the information you give us and data sourced from third parties to recommend an amount of cover you should have. You should use this recommendation as a guide only.

Your contents sum insured should include items such as fixtures and fittings (e.g. carpet, blinds, curtains), furniture, electrical goods, and all personal items. Items of value that you want to list on your Certificate of Insurance – such as jewellery, media or artworks – should also be included in the overall sum insured.

We recommend that you use a contents calculator to determine independently an appropriate sum insured for your needs, which you can then compare to the guide provided by us during your quote.

Supporting 
vulnerability

Need additional assistance?
Head to support page for more information.

Disclaimers

For more information or if you want to chat about your Bank Australia Insurance cover, contact us on 132 888 or visit our website at insurance.bankaust.com.au

Bank Australia Limited ABN 21 087 651 607, AFSL 238431 arranges this insurance as an agent for Honey Insurance Pty Ltd ABN 52 643 672 628, AFSL 528244. Insurance issued by RACQ Insurance Limited ABN 50 009 704 152, AFSL 233082 and distributed by Honey Insurance Pty Ltd and Bank Australia Limited (on behalf of Honey Insurance Pty Ltd). Terms, Conditions, limits and exclusions apply. This is general advice only and does not take into account your personal objectives, financial situation or needs and may not be right for you. If you purchase a general insurance product, Bank Australia Limited is paid a commission which is a percentage of your premium. Always read the PDS, any applicable SPDS, FSG and TMD available at insurance.bankaust.com.au/documents before making any decision.

Disclaimers about your Allianz policy

Important note: Insurance underwritten by Allianz is no longer available for new insurance policies.

The following product information is for existing Allianz insurance policyholders:
If you first purchased your policy before 18 October 2024, a different Product Disclosure Statement applies and your policy is underwritten by Allianz Australia Insurance Limited (Allianz) ABN 15 000 122 850 AFS Licence No. 234708. This will remain in effect until your next renewal date after 18 October 2025. Please refer to the documents sent to you with your latest policy terms, or contact Allianz on 13 26 64 for assistance.

To find out more or make a claim, simply visit Allianz website Claim Notification or call 13 10 13.