Alert: Contact Centre wait times - 10:00am AEDT Monday 24 November 2025. Our contact centre is currently experiencing longer than usual wait times due to high call volumes. We're sorry for any inconvenience and appreciate your patience as we work to assist everyone as quickly as possible.. Learn more.
6 November 2025 – Targeted SMS and calls impersonation of Bank Australia
. We’ve received reports of scam calls accompanied with SMS messages targeting Bank Australia customers. These messages and calls are not from Bank Australia. Learn more