Guide to deceased estate documentation

How will I know what’s actually needed?

Once you notify us about your loved one and we confirm the documents required – which we do in consultation with the party acting on behalf of the Estate – we send you a ‘Letter of Requirements’ outlining what applies to your situation. Helpful fact sheet.

Getting your documents certified

When providing personal documents, you only need to provide certified copies – not originals. These must be stamped, dated and signed by an authorised person. You can read about who can certify your documents on the back of our certification form. The certification form must be sent to us when you send in your documents.

Single personal accounts

Total balance
Less than $1,000

Total balance
Between $1,000 and $15,000

Total balance
Greater than $15,000

Death Certificate
Will (if one exists)
Identity document (if executor(s)/next of kin are not existing Bank Australia customers)
Account closure form signed by executor(s)/next of kin

Death Certificate
Will, ‘Grant of Probate’, or ‘Letters of Administration’ if there is no Will (or the application number and unique ID number for Victorian Grants)
Indemnity form signed by executor(s)/next of kin
If a home loan is held, we need either a certified copy of the ‘Grant of Probate’, or ‘Letters of Administration’ if there is no Will (or the application number and unique ID number for Victorian Grants)

Death Certificate
‘Grant of Probate’ or ‘Letters of Administration’ if there is no will (or the application number and unique ID number for Victorian Grants)
Certified copy of ID (if executor(s) are not customers)
Account closure form signed by executor(s)

Joint accounts

No home loan

With home loan

Death Certificate
Instructions from the joint survivor to either keep the account in their name solely or close the account
Account closure form if accounts are to be closed

Death Certificate
Instructions from the joint survivor to either keep the account in their name solely or close the account
Application of survivorship lodged to remove the deceased from the property title
Account closure form if accounts are to be closed(s)

Non-personal

Signatory or Power of Attorney

Guarantor

Confirmation of death document, such as a Death Certificate, funeral invoice, or Coroner’s Letter

Death Certificate
Application of survivorship lodged by the primary borrower, which removes the deceased from the property title