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Bank Australia open to serve our customers: As an essential service our branches and contact centre remain open to serve our customers with their banking needs during the COVID-19 pandemic. Please use the 'find us' function to view your nearest branch's current operating hours. You can still get in touch with us by phone on 132 888 from 8:00am to 8:00pm, Monday to Friday and 9:00am to 2:00pm Saturday. It may take us longer to answer your call as more customers choose to call rather than come into a branch so thanks in advance for your patience and please take care of yourselves View details

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Align your banking with your values

Many of us are making conscious decisions to do our bit to create positive change like switching to clean energy, buying organic food or reducing plastic waste. But did you know your choice of bank can have a huge impact on the world? 

This is because the money you put in your account is used by banks to make loans and investments. The types of loans banks make can go to industries that do good or those that do harm. So where your money ultimately goes shapes the world we all live in. Learn about what we do and don't lend to.

Switching banks? It's not as hard as you think >

Who we are

We started in 1957 as the CSIRO Co-operative Credit Society. Since, we have joined together 72 credit unions and co-operatives on our way to becoming Australia’s first customer-owned. In 2015, we changed our name to Bank Australia.

We are owned by our customers. This means we don’t answer to shareholders. Our profits are returned to customers through better rates and fees and our investments are used to create positive social and environmental change.

Why choose the Everyday Access?

Our Everyday Access transaction account provides you with everything you need to do your daily banking. With an attached Visa Debit you also have access to your money internationally and have 24/7 fraud monitoring.

What you get:

Open an Everyday Access account

Join over 140,000 Australians whose money is making a positive difference to the lives of people and the planet. It only takes five minutes to join us, all you need is your driver's licence or passport, and a medicare card.

What about fees? 

You can bank without fees if one of these applies to you:

  • You add $2000 or more in external deposits to your Everyday Access account each month (like your salary)
  • You are under 25 years of age

If you receive a government benefits or a pension, we offer other fee free accounts.   

If the above points don't apply to you, there will be a $5 per monthly account fee. 

Planet
8 Jan 2018

Prosperity
4 Dec 2018

Prosperity
13 Nov 2018

4 Jan 2019

Prosperity
4 Jan 2019

Frequently asked questions

Are you a secure bank?

Yes. We’ve been in business since 1957 and we are one of the strongest small banks in Australia.

We are regulated in the same way as every bank in Australia. Deposits are guaranteed by the Australian Government. Learn more.

Where are your branches located?

We have branches in a range of locations around Australia. However in a sense we are everywhere now. People all over Australia bank with us over the phone and online. Bank Australia customers have fee free access to more than 10,000 ATMs including Bank Australia ATMs and those of all the major banks. 

Find branches & ATMs

Which ATM's can I use?

Bank Australia customers have fee free access to more than 10,000 ATMs including Bank Australia ATMs and those of all the major banks. 

Use your Bank Australia Visa card to withdraw cash fee free from these ATMs:

  • Bank Australia
  • ANZ
  • Commonwealth Bank
  • NAB
  • Westpac

Please note from 1 January 2019, you may be charged by the ATM owner to use a rediATM.

Find branches & ATMs

Who are you?

Bank Australia is a customer owned responsible bank, in the business to create mutual prosperity - for customers, the communities they live in and the planet we all live on.

We took on a new name last year, but we are well established. Customers have been banking with us since 1957 and today nearly 124,000 people and community sector organisations choose to bank with us.

How is a customer owned bank different from other banks?

As a customer owned bank, we are 100% owned by our customers - we have no external shareholders. In fact, our customers all hold one equal share in the bank.

Most other banks are 'investor owned' which means they are controlled by, and answer to, a small group of shareholders (who don’t even have to be customers). These banks focus on making profit for their shareholders above all else.

What’s important to know is that as soon as you join us, we are accountable to you.

Our profits are invested back into providing benefits to our customers such as supporting projects that do good, not harm, for people and the planet plus fair fees, rates, products and services. Our customers all have a say what our Impact Fund support on and the industries in our Responsible Banking Policy. Every customer is also a part owner of our Conservation Reserve.

Important information

General advice warning: In providing you with this information you should consider the appropriateness of this advice with regards to your particular financial situation and needs. You should consult the Product Disclosure Documents before making a decision to apply for products with Bank Australia.

*Eligibility criteria apply. You must deposit $2k to the Everyday Transaction Account each month or maintain $50k in total banking value to earn a monthly fee waiver the following month.

^From 31 March 2020 through to 31 August 2020, we are waiving the monthly account fee on Everyday Access and Commercial Access.

Bank Australia is committed to delivering memorable and superior service to all customers. We welcome your feedback, compliments and/or complaints about our performance.

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