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Alert notice

Scam alert: NEVER share your one-time password (OTP) with anyone, even if they claim to work for Bank Australia. Read more on how to protect yourself.

2023-12-22 2:05 pm
Alert notice

Effective from 5 December 2024, Bank Australia will change the name of the Premium Home Loan Package to Offset Home Loan. Read more about our home loans.

2023-06-23 12:09 pm

Easy English documents

If you’re a Bank Australia customer with accessibility needs, we can help communicate important information to suit you.

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Easy English documents

There are Easy English versions of the following documents available for you to access:

What is Easy English?

Easy English is a writing style that is concise and easy to understand. It uses simple language and carefully selected images to support key messages.

Easy English documents will:

  1. Explain one idea per sentence. Avoid lengthy sentences with lots of commas.
  2. Use basic language and grammar. Choose words based on everyday spoken language. For example, words like ‘autonomously’ are hard words.
  3. Use subheadings, bullet points, and white space to break up text. Bullet points or numbered lists can be useful to simplify language and help the reader identify key points.
  4. Use a simple font, layout, and design.
  5. Select images that are easily understood and add meaning to the text, for example, simple graphics or photos that demonstrate a particular idea or concept.
Learn more about Easy English on Scope's website

How to contact us

Send us a secure message in the app or internet banking


Or call us

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