Scam alert: NEVER share your one-time password (OTP) with anyone, even if they claim to work for Bank Australia. Read more on how to protect yourself.
Public holiday notification - All branches and our contact centre will be closed on Monday for the Monday 27th January 2025 public holiday. Learn more.
You might be looking for answers on behalf of yourself or someone else – be assured that whatever your needs, we’re here to help.
Learn about lost, misplaced and blocked cards – and find out what you can do about dodgy or broken transactions.
What is Power of Attorney and how to go about appointing someone.
How to change your direct debits when switching to Bank Australia.
Have a complaint or compliment? Please let us know.