24 May 2022 - Update on contact centre wait times: Recently our customers have been experiencing unusually (and unacceptably) long waiting times when calling our contact centre. We apologise for this inconvenience and are taking important steps to improve. Read more here.
You might be looking for answers on behalf of yourself or someone else – be assured that whatever your needs, we’re here to help.
If you’re a Bank Australia customer experiencing financial difficulty, we can help you figure out what to do.