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Branch closure - Sydney, New South Wales and Melbourne CBD, Victoria. Following the Government’s announcement of stay-at-home restrictions, we've decided to temporarily close our Sydney CBD branch and Melbourne CBD branch. We’ve made this decision to limit the potential risks to our customers and staff and to support the efforts to limit the spread of COVID-19 in the areas under stay-at-home restrictions. While the branches are closed, we’ll be able to help you over the phone on 132 888 Monday to Friday 8am-8pm and Saturday 9am – 2pm AEST. View details

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We recognise that banking involves a fair amount of fine print.

Our disclosures contain important details that are designed to help you better understand our products and services, and give you enough information to make an informed decision.

When you take out a new product with Bank Australia, you will receive a disclosure document with all the fine print. We encourage you to familiarise yourself with the terms and conditions and your rights and obligations that come along with using our products and services.

If you have any questions or something is unclear please give us a call on 132 888.

NOTE: To download these documents in Acrobat Reader format, click on the links below. If you do not have the free Acrobat Reader program required to open PDF files, click to the Acrobat website to download the Acrobat Reader program.

Conditions should be read in conjunction with the all the savings and loans schedules provided in the table below, in addition to the Privacy Policy.

Codes of Practice

Bank Australia subscribes to the following Codes of Practice:

ePayment Code

Customer owned banking code of practice (COBA)

Australian Banking Association (ABA)

Privacy and Credit Reporting Policy

Bank Australia is committed to complying with the provisions relating to privacy and to the collection, use, disclosure, and storage of your information.

Privacy and Credit Reporting Policy

RMBS securitisation disclosure

Workplace profile

In accordance with the requirements of the Workplace Gender Equality Act 2012 (Act), Bank Australia lodged its annual public report with the Workplace Gender Equality Agency (Agency). View the workplace profile.

Modern Slavery Statement

Our 2020 Modern Slavery Statement has been prepared to meet our reporting requirements under the Australian Modern Slavery Act 2018 (Cth). Our Modern Slavery Statement describes the actions we have taken to address modern slavery risk in both our operations and supply chain during the 2020 financial year. View Modern Slavery Statement

Target market determinations (TMD's)

A Target Market Determination (TMD) is a document which describes who a product is intended to be appropriate for based on a consumer’s needs, financial situation and objectives (target market).

Find out more